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Lexus of North Miami - Service Center

North Miami, FL

4.5
959 Reviews
Call Service Center (305) 372-1100

959 Reviews of Lexus of North Miami - Service Center

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June 09, 2025

My advisor can be difficult at times and it’s sometimes hard to reach him even when im at the dealer More

by eyon672
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Semon
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June 09, 2025

Came in to have the driver’s side front tire replaced. I reiterated this to the service advisor twice. The paperwork says replace driver’s side front tire. They replaced the driver’s side rear tire!! I More

by Wsbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Vellon
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June 09, 2025

Fantastic and Outstanding Service from begining to end. Its always a pleasure and a breeze to work with Bobby. Thank You More

by JLAOUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 09, 2025

Efrain is one of the reasons that I continue to lease at Lexus of NorthMiamj. Excellent customer service and attention to details. More

by teeclinch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 08, 2025

Semon is always great. Hardly no wait time. Service was completed expeditiously. Pick up was effortless. More

by lavettestevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon Mor
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Jun 10, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience! We're delighted to hear that Semon and the team at Lexus of North Miami provided efficient service with minimal wait time. We appreciate your support and look forward to serving you again!

June 08, 2025

Excellent service. He kept me informed by text all that was recommended to repair on my vehicle which was quite a lot and even found me a discount. I had a few question More

by dangelina03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon (replacement)
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Jun 09, 2025 -

Lexus of North Miami responded

We're delighted to hear about your positive experience at Lexus of North Miami! Keeping you informed and ensuring a smooth process is what we strive for. Thanks for choosing us!

June 08, 2025

The staff were all very professional and completed my repair work. Since they were a little late they agreed to deliver my car back to me. Thank you Lexus of Miami. More

by dav2345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Garcia - service
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Jun 09, 2025 -

Lexus of North Miami responded

We're glad to hear that our team at Lexus of North Miami provided professional service and accommodated your needs by delivering your car. Thank you for choosing us, and we appreciate the positive feedback!

June 08, 2025

Excellent service and service provider car was cleaned time was as advised easy and good More

by carolpress3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Report | Print
Jun 09, 2025 -

Lexus of North Miami responded

Carol, it was our pleasure to assist you. Thank you from all of us here at Lexus of North Miami!

June 07, 2025

Bobby is the BEST! He is always taking care of every little detail of my car and is such a nice experience to visit him. He is very knowledgeable on technical topics an More

by yrendahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Lexus of North Miami responded

We're delighted to hear that Bobby has been providing you with exceptional service at Lexus of North Miami. Thank you for sharing your experience and kind words!

June 06, 2025

Employees at the dealership were professional and welcoming. They made you feel special especially Jonathan from service and Mr Nelson More

by dmundy48
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
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Jun 09, 2025 -

Lexus of North Miami responded

Thank you for the kind words! We're delighted to hear that Jonathan and Nelson made your experience at Lexus of North Miami special. We appreciate your support!

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