Lexus of North Miami - Service Center

I am very happy with the service. No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immedi No problem at all , But I waiting for more than 20 mins to get my car back at the loaner office. Two people came after me and their car back immediately. I went inside to asked and they forgot about me. While they were sitting in an empty office with an actitud. Finally a got my car and with a horrible actitud. I felt insulted. Very unprofessional. I got to the dealer at 10:20 am, waited and I left almost at 3 pm. More

This dealership has always been the most friendly, accommodating, and responsive that I have experienced in the past 40 years. accommodating, and responsive that I have experienced in the past 40 years. More

My service is always Excellent because Bobby Rahmani is the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car servi the Ultimate Professional. He's pleasant, courteous, honest, and cares about the service he provides. He is the Only person I would get my car serviced with. When you deal with the best, why would you settle for anyone else. More

A great service advisor makes all the difference. Bobby Rahmani Has been mine for a long time now. He is always fair and straightforward and a pleasure to work with. Do yourselves a favor …Do NOT let Bobby Rahmani Has been mine for a long time now. He is always fair and straightforward and a pleasure to work with. Do yourselves a favor …Do NOT let ever let him go. He’s fantastic. More

I feel it is important to know what they service did in detail and what are the findings, so the driver has an idea of what to look for before the next service. Such as tire pressure, tires wear n tear, br detail and what are the findings, so the driver has an idea of what to look for before the next service. Such as tire pressure, tires wear n tear, brake pads, etc?? More

Very slow. Took 1 hr for my loaner car to show up. My appointment was 10am and was told it would take 1-2hrs to do the 4 year maintenance. 3 pm no thing, so Took 1 hr for my loaner car to show up. My appointment was 10am and was told it would take 1-2hrs to do the 4 year maintenance. 3 pm no thing, so I called and was told Jonathan was busy , will call back. 4pm, nothing. Called again. This time jonathen answered and told me that my car needs a broke flush. I knew he was trying to push for unneeded repairs as I used to work on cars myself and my car is less than 4yrs old with less 30k miles. I said no and he said then my car was ready. Why didn’t he call me. I went to pick up the car, waited another 40minutes for the car to show up. I bought my car from Pembroke Pine and had been doing maintenance there, I live very close to this dealer so I want to give them a try. It was bad . Will not go again. More

it was a seamless pleasure in doing business From service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍 service dept, to sales,to finance, to insurance dept. All were very professional I would recommend all of them. 👍 More

Everything went fine. The driver was very nice and cordial. Service was on point. Thanks The driver was very nice and cordial. Service was on point. Thanks More

Great service as always! Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. Bobby is always nice ,polite ,knowledgeable , easy communication and very professional. More

Service manager Eric Garcia was knowledgeable, approachable and helpful. I will be bringing my vehicle to this dealership for further service. Thank you. approachable and helpful. I will be bringing my vehicle to this dealership for further service. Thank you. More