Lexus of North Miami - Service Center

Service Manager seemed upset when asked what would actually be done to the vehicle. When unable to justify the cost for a long list of “checks” instead of actual work I was essentially dismissed and actually be done to the vehicle. When unable to justify the cost for a long list of “checks” instead of actual work I was essentially dismissed and nearly “blamed” for not wanting checkups for $250. When asked for help ti reset the maintenance light, he insisted that I must go somewhere else for it (thank God for Google). Certainly not what I expect from Lexus Service nor my experience in many many years with the brand. More

Great service. Love that they wash the car too. I wish they vacuumed both the front and back. Love that they wash the car too. I wish they vacuumed both the front and back. More

Happy with the service provided by Rodolfo, he provides confidence with his explanations and knowledge, super grateful confidence with his explanations and knowledge, super grateful More

Wow. .. just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even hap .. just Wow... It was my first time working with Eric at The service department, but although I was happy with my former service advisor, I'm even happier with Eric. If I could give him more than 5 stars I would. Eric was not only very friendly and knowledgably, but willing to go above and beyond to help me solve my situation due to an accident. Thank you very much Eric. I will definitely continue working with you!!! More

Bobby is the BEST! Professional, courteous, and a gentleman!! Everyone in the service business should be like him!!! Professional, courteous, and a gentleman!! Everyone in the service business should be like him!!! More

Bobby provided excellent customer service to me. He is extremely knowledgeable. I am very satisfy. He is extremely knowledgeable. I am very satisfy. More

They were fast and efficient. Car had to be towed and they fixed it very quickly Car had to be towed and they fixed it very quickly More

My appointment was kept. No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and No wasted time. Fast clean courteous staff. Every option was completely explained. I left your dealership feeling my car had been in good hands and was well cared for. THANK YOU ALL AT LEXUS NORTH MIAMI !!!! More

since 2023 i have been a member and never regret to be with them, they are good poeple, good customer service, their product are very good. with them, they are good poeple, good customer service, their product are very good. More

Good we are very pleased with the service I recommend the agency and mention that Roman es a great person with a great human being agency and mention that Roman es a great person with a great human being More