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Lexus of North Miami - Service Center

North Miami, FL

4.5
946 Reviews
Call Service Center (305) 372-1100

946 Reviews of Lexus of North Miami - Service Center

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December 23, 2024

Great customer service and sevice advisor! The tire price was very competitive and service was done as it was promissed! More

by atabassi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Garcia 5 stars
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Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that you had a positive experience with our service advisor at Lexus of North Miami! It's great to know the tire pricing and service met your expectations. Thank you for choosing us!

December 23, 2024

Professional…attantive…paid attention to my inquiry and had delivered my choices to full satisfaction…very recommending More

by dafnam
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reinaldo Berroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lev Bargraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that our team at Lexus of North Miami provided attentive and professional service, meeting your expectations. Thank you for recommending us!

December 23, 2024

All around awful experience. Valet was nice. Cashier was nice. That is all I can say that was a good experience. More

by miamijuris
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know those people. Your sales manager is rude and is a idioitr is a. Di
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Dec 24, 2024 -

Lexus of North Miami responded

I'm sorry to hear about your experience. It's disappointing that we didn't meet expectations beyond the valet and cashier interactions. If you'd like to discuss this further or have any specific concerns, please feel free to reach out. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 23, 2024

Bobby is the best associate i have ever had. Thanks so much for his excellent service. More

by EDIEPPA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2024 -

Lexus of North Miami responded

It's wonderful to hear that Bobby left a great impression. Thank you for sharing and leaving Lexus of North Miami a five-star review!

December 23, 2024

Whole process from setting an appointment to distribution of already serviced car was quick and courteous. Special thanks to Bobby Rahmani (Service Consultant). More

by VLADIMIREMAIL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that Bobby Rahmani and the team at Lexus of North Miami provided you with a quick and courteous service experience. Thank you for choosing us, we look forward to serving you again!

December 22, 2024

Always great customer service and fast service! Jonathan is awesome ! Love NM Lexus will never go anywhere else More

by SHANIKA_SANTIAGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Vellon
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Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear that Jonathan and the team at Lexus of North Miami provided you with great customer service! Thank you for your loyalty, we look forward to serving you again in the future.

December 22, 2024

Terrible attitude in the service area with the exception of Eric! From a service account manager named Bobby to the valet guy. They redefined the word rude. Also had some issues with the car when it was ret More

by danmurphy.direct
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of North Miami responded

It's disappointing to hear about your experience with our service team, except for Eric. We strive for professionalism and courtesy in all interactions, so this feedback is concerning. Please reach out to us directly so we can address the issues you encountered with your car and ensure a better experience moving forward. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

December 21, 2024

Always professional, knowledgeable, courteous, and honest. I will continue to recommend North Miami Lexus to friends and family. More

by KROYWEN257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demetri Melekos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2024 -

Lexus of North Miami responded

Thank you for your kind words about Lexus of North Miami! We're delighted to hear that our team consistently provides a professional and honest experience. We appreciate your recommendations and look forward to serving you again in the future!

December 21, 2024

Good service and returned the car in time. Good explanation of how to keep the car in great condition More

by CALDERONJOSELUIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2024 -

Lexus of North Miami responded

We're delighted to hear you had a positive experience with our team at Lexus of North Miami. Thank you for your feedback and trust in us!

December 21, 2024

Love the service I receive every time I come. Everyone is nice and kind. The wait time for service isn’t bad. More

by VIVIANNE JEUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Stillwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie, Genesis
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Dec 23, 2024 -

Lexus of North Miami responded

Vivianne, we're delighted to hear that you consistently enjoy the service at Lexus of North Miami. Thank you for your kind words and support!

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