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Lexus of North Miami - Service Center

North Miami, FL

4.5
893 Reviews
Call Service Center (305) 372-1100

893 Reviews of Lexus of North Miami - Service Center

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November 12, 2024

The Service Dept. is very professional. They are very quick to get in and out right away. More

by Annet Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lexus of North Miami responded

All of us at Lexus of North Miami are happy to see this wonderful feedback! Thank you, Annet!

November 12, 2024

They help me to get a new car . Carlos Hernandez is the best .like the car More

by lbjocelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Lexus of North Miami responded

Thank you for leaving Lexus of North Miami a 4-star review, and congrats on your new car! We are happy to hear that Carlos was the best. Enjoy the ride!

November 12, 2024

I've been going to Ed Rubenfeld for almost 25 years to service my Lexus vehicles. He is the BEST (and the reason I go to, and recommend this dealership). More

by LYDIA05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Lexus of North Miami responded

Thank you for your loyalty and recommendation! We're delighted to hear that Ed has consistently provided excellent service at Lexus of North Miami. We look forward to serving you for many more years!

November 11, 2024

Service ctr. was Excellent from dropping off my car to the ease of picking up my car , Outstanding More

by HS9BALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simone
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Nov 11, 2024 -

Lexus of North Miami responded

We're glad our team could make your Lexus of North Miami experience a smooth one! Thank you for the 5-star review.

November 11, 2024

Friendly, honest and fast service. Prices could be cheaper, but overall a very pleasant experience. More

by MiguelBranger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick in service
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Nov 12, 2024 -

Lexus of North Miami responded

Miguel, we appreciate your feedback and are glad our team delivered five-star service. Thanks for stopping in at Lexus of North Miami!

November 11, 2024

Me robaron 1000 dólares y cada vez que hablo para hablar con el gerente nunca está disponible o me devuelven la llamada y nunca sucede More

by Aneleidy Sardinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik
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Nov 12, 2024 -

Lexus of North Miami responded

Aneleidy, lamento mucho escuchar sobre su experiencia. Esto no es lo que esperamos para nuestros clientes y me gustaría ayudarle a resolver este problema. Por favor, contácteme cuando tenga un momento disponible. Gracias, Ed Rubenfeld - Service Manager - 305-372-3747

November 11, 2024

Eric was very helpful in every aspect. I could not stay for the service, and he arranged a ride for me and the car to be delivered. Car is in great shape. More

by ARTUROCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that Eric provided such helpful service at Lexus of North Miami! It's great to know everything went smoothly and your car is in excellent shape. Thank you for sharing this feedback with us!

November 10, 2024

The service appointment went very well No problems at all. Genesis was very helpful and knowledgeable. More

by sattento
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Genesis
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Nov 11, 2024 -

Lexus of North Miami responded

We're delighted to hear that your service appointment went smoothly at Lexus of North Miami! It's great to know Genesis provided helpful and knowledgeable assistance. Thank you for sharing your experience with us!

November 09, 2024

Eric did a good job. He is always very helpful! His advice is always welcomed More

by REMIBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry Faitelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Lexus of North Miami responded

Eric will appreciate the shout-out! Thank you for choosing Lexus of North Miami. Safe travels, and we'll see you next time!

November 09, 2024

competent work, efficiently done. . . car is diagnosed for any issue and I am consulted to authorize work before is done More

by BLAWLES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Lexus of North Miami responded

Thank you for sharing your experience with us at Lexus of North Miami! We're glad to hear that our team provided efficient and transparent service. We appreciate your trust in us!

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