Lexus of Orange County
Middletown, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Salesman was late for our appointment, I had to wait because they were out getting coffee at dunkin. Test drive was less than 1 mile, not sure how i'm supposed to make a decision driving a vehicle less because they were out getting coffee at dunkin. Test drive was less than 1 mile, not sure how i'm supposed to make a decision driving a vehicle less than a mile. Come back from the shortest test drive ever, I look under the vehicle for rust and what not, salesman went back inside and i go over to his desk when i'm done inspecting the vehicle and he's eating his breakfast! Seems like I did not matter to them as a customer. Very unprofessional. I Will never go back. More
Great experience working with Terrel. Our first Lexus and we are loving it, so far! Would recommend this dealership to others... Keep up the good work. and we are loving it, so far! Would recommend this dealership to others... Keep up the good work. More
Very nice people Not pushy Felt very relaxed working Very nice people Not pushy Felt very relaxed working with them Very informative about the car I wanted and will def return and send my friends t Very nice people Not pushy Felt very relaxed working with them Very informative about the car I wanted and will def return and send my friends there More
Lexus of Orange County provide excellent customer service. Chris is always professional and helpful. He explains the services necessary and answers any questions you may have thoroughly. service. Chris is always professional and helpful. He explains the services necessary and answers any questions you may have thoroughly. More
Stephen was absolutely wonderful from beginning to end in my car buying experience. The low pressure was best instead of pushing and pressure to buy he listened and helped me through the steps and provided a my car buying experience. The low pressure was best instead of pushing and pressure to buy he listened and helped me through the steps and provided all I required and requested More
We had an amazing experience got what we wanted. Melissa was great my wife felt like they were sister helping each other out. I enjoy it too getting my wife her first Lexus was great my wife felt like they were sister helping each other out. I enjoy it too getting my wife her first Lexus More
This was my first service at Lexus of Orange County. From start to finish it was a very positive experience. These are scary times and going any where that is not absolutely necessary gives me a reason to pa start to finish it was a very positive experience. These are scary times and going any where that is not absolutely necessary gives me a reason to pause. The entire team was courteous and professional. More
I had a great experience working with Chris in service. He was very knowledgeable, had excellent communication skills and was very pleasant. He represented the company very well. I will continue to use Mid He was very knowledgeable, had excellent communication skills and was very pleasant. He represented the company very well. I will continue to use Middletown Lexus for all of my service needs. Thank you. More
Awesome experience all the way through! I will be recommending friends and family to car shop at this specific dealership. I love the new car! recommending friends and family to car shop at this specific dealership. I love the new car! More
Melissa Horan was knowledgeable and friendly. She was a delight to work with. I would recommend both her and the dealership if you are looking to purchase a Lexus. delight to work with. I would recommend both her and the dealership if you are looking to purchase a Lexus. More