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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,675 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,675 reviews

November 18, 2021

Christopher was extremely helpful, attentive, and driven to give me the an amazing experience. I gave him an idea of what I was looking for and after providing me with some helpful insight he found the perf More

by Brianlogan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Lexus of Pembroke Pines responded

Brian, thank you for the great review! We appreciate your business and are thrilled to hear that Christopher went above and beyond to assist with your purchase. Drive safely in your new vehicle, and congratulations! We hope to see you back again at Lexus of Pembroke Pines!

November 18, 2021

Always a good pleasure at the Lexus place, which everyone is very pleasant and helpful thumb up to Patrick job well done also to the salesman who did all my paperwork also job well done thanks guys. More

by grgarard
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Lexus of Pembroke Pines responded

Thanks for your continued support of Lexus of Pembroke Pines. We look forward to taking care of you next time!

November 18, 2021

Very charismatic and professional. Made it a seamless process and was very knowledgeable on the vehicle I was looking for. Wouldn’t recommend anyone else but him. More

by Andre
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andres Maranon, Nick Goglucci, Raul Marañón
Nov 19, 2021 -

Lexus of Pembroke Pines responded

Hi Andre, thank you for reviewing Lexus of Pembroke Pines! We're happy that our team was professional and wonderful to work with.

November 18, 2021

Awesome job and very knowledgeable about the car industry. He was a please to work with and would highly recommend doing business with Christopher Ramos More

by Esalomon8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Christopher and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 18, 2021

Rafael is the Best! I was able to set a time with him on the same day I reached out. He was very eager to answer all my questions and most importantly was very honest at all times. I have already done two p More

by MelanieRodriguez431
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2021 -

Lexus of Pembroke Pines responded

Melanie, thank you for taking the time to review us! We strive to deliver a seamless and straightforward purchase experience, and it is wonderful to hear that this was reflected in your time working with Rafael. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Lexus of Pembroke Pines!

November 18, 2021

Kat was very helpful, she gave me accurate information l, putted me in contact with a sales representative very quick and they were waiting on me on my arrival to the dealership More

by COSANTOS83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine Bellman
Nov 18, 2021 -

Lexus of Pembroke Pines responded

It's great that Kat was helpful and wonderful to work with. We appreciate your confidence in our team here at Lexus of Pembroke Pines!

November 17, 2021

Always great brining my car for service. Fast and quality service is always provided. Sebastian Mejia was great! More

by natalie060505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Nov 17, 2021 -

Lexus of Pembroke Pines responded

Thank you for giving Sebastian and the rest of the Lexus of Pembroke Pines service team your thanks. We appreciate your support and hope to see you again down the road. Take care!

November 17, 2021

Terrible experience. My first time owning a Lexus from Mercedes. Feels like the worst decision ever.. More

by LARANDWILLIAMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose Amaro
Dec 01, 2021 -

Lexus of Pembroke Pines responded

It is very disappointing to read this feedback, as this is far from the high level of satisfaction we expect for our customers. I would appreciate the opportunity to speak with you directly and see what I can do to improve your experience. Please reach out to me when you have a free moment, as I am eager to assist. Thank you, Lourdes Carvelli - Customer Relations Manager - 954-443-2102

November 17, 2021

Best Lexus dealership in Florida..great service..no hassle..and car gets delivered to my doorstep! More

by PTS58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2021 -

Lexus of Pembroke Pines responded

We're grateful to have you as a customer! Thanks so much for the shoutout and please let us know if there is anything else the Lexus of Pembroke Pines team can help you with down the road. Safe travels!

November 17, 2021

Great service! It’s always a great experience when we get our car service. Everyone is so friendly and they work with you to ensure everything is taking care of More

by danyoromo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
Nov 18, 2021 -

Lexus of Pembroke Pines responded

We love hearing from our happy customers! Thank you for the fabulous feedback and we look forward to assisting with your service needs down the road. Take care! - Lexus of Pembroke Pines

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