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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,840 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,840 reviews

December 06, 2021

I just purchased my first Lexus from Amed and I could not be happier with my experience. I got the car I wanted by the end of November just like he said. Amed is the best thank you so much. More

by jasonwoodfall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 06, 2021 -

Lexus of Pembroke Pines responded

It is always a good day when we leave a customer with a five-star experience here at Lexus of Pembroke Pines! Thank you so much for taking a moment to share your kind words with Amed and our team. We hope you enjoy being a customer at Lexus of Pembroke Pines and congratulations on the new car!

December 06, 2021

Was looking to make a quick purchase. The team at PP Lexus returned my call and sent me quotes on several cars that same day. I was able to call the next day and finalize the price and pick the car up More

by astenwall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed I Yousuff
Dec 06, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to see that Mohammed and the team went the extra mile to create a wonderful experience for you! Thanks for supporting Lexus of Pembroke Pines and congrats on your new car!

December 06, 2021

It was a pleasant experience, our sales person was very professional. We value the good service More

by santillana.ingrid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Irv Smith
Dec 06, 2021 -

Lexus of Pembroke Pines responded

We are happy to hear that the team here at Lexus of Pembroke Pines delivered a wonderful experience. It is great that our team was professional and excellent to work with.

December 06, 2021

I want to thank Gaetano Costantino for assisting me. Throughout the process he was extremely helpful and patient. Gaetano answered all of my questions and made the transaction easy and enjoyable. He More

by MARCOSESTEBAN14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are happy to hear that Gaetano went above and beyond to assist with your purchase. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Pembroke Pines!

December 06, 2021

Richard had a solution for every problem He is knowlegeable kind and tireless Lexus is our favorite car and Richard is our favorite salesman More

by JMG50AG
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lexus of Pembroke Pines responded

This is a fantastic review! Thanks for supporting Lexus of Pembroke Pines!

December 05, 2021

Melissa in service is great the only issue I have over and over is when I get a car loaner it never has gas in it. This is a hassle as the dealership should check before allowing the car for pick up… A More

by Kerri Greaner
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Service
Dec 06, 2021 -

Lexus of Pembroke Pines responded

Kerri, we appreciate you bringing this to our attention. We want to provide our guests with added convenience to their service visits, and we apologize that this oversight has prevented that. Since we do not ask our guests to bring the vehicles back with the same amount of gas as provided we do put at least 1/4 of gas in the tanks. We will share this input with our service team to ensure we're avoiding this at future visits. We thank you for providing some positive feedback about Melissa and the Lexus of Pembroke Pines team and hope you'll continue to rely on us for all your future service needs! Osiris Barcelo - Service Manager - (954) 443-2332

December 05, 2021

Sebastian was great! Love the service from the team at Lexus, always excellent! Will be back! More

by natalie060505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Dec 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review, Natalie! We appreciate your business and are happy to hear that Sebastian earned your five stars. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

December 05, 2021

Friendly and efficient. Good systems to work with that departments share. People stay with you till you get your questions answered. Tech help by Adam was great. More

by Jiminglis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Finance, Adam technical.
Dec 05, 2021 -

Jiminglis responded

Good place to buy and have your car serviced

Dec 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the all-around outstanding review! We're glad our team was such an asset in your vehicle buying and purchasing needs, and we appreciate you taking the time to share your feedback. Drive safely, from the whole Lexus of Pembroke Pines staff!

December 05, 2021

Excellent customer service experience at this dealership. Highly recommend working with Nicholas Ensey; very responsive! More

by SHIRLEY_SASTRESOUTO
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Dec 06, 2021 -

Lexus of Pembroke Pines responded

Shirley, thank you for the great review! We are proud to have earned your business and happy to hear that you had such a successful experience working with Nicholas and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 05, 2021

Always received great services. Wait time is normal. Everyone you came in contact with are very polite. More

by MILLYMN33025
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Lexus of Pembroke Pines responded

We're so happy our service never fails to satisfy. Thank you for the excellent review and for bringing your business to Lexus of Pembroke Pines!

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