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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,044 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,044 reviews

June 26, 2021

Fantastic Service…José Amaro is a very good man…Thank Fantastic Service…José Amaro is a very good man… Thank You More

by daytrust
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Amaro
Jun 28, 2021 -

Lexus of Pembroke Pines responded

Thank you for your positive words about José and the team! We hope to welcome you back to Lexus of Pembroke Pines in the future.

June 26, 2021

Super efficient which made the process a breeze. Definitely recommend this dealership and look forward with more experiences like this in the future! Appreciative of their staff. More

by Scotty
Customer Service
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin
Jun 28, 2021 -

Lexus of Pembroke Pines responded

Thank you for the kudos! We are delighted to hear the Lexus of Pembroke Pines team continues to deliver exceptional results for our valued guests. We appreciate your support and hope to work with you next time. Take care!

June 26, 2021

Jose Amaro is as professional as it gets, courteous, knowledge and very reliable. I feel very comfortable dealing with him and I am sure that he is genuine and sincere with all clients. More

by ROBERTLEVINSONROBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Jun 28, 2021 -

Lexus of Pembroke Pines responded

Robert - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Jose and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

June 26, 2021

Very professional, efficient, knowledgeable and helpful. This is my first lease and I am very pleased with the service given by Christian and Frank. More

by LYNNSHATAS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Menendez
Jun 28, 2021 -

Lexus of Pembroke Pines responded

Lynn - nothing makes us happier than hearing from our satisfied customers! Thank you for trusting the Lexus of Pembroke Pines team with your first leasing experience - we're glad we could be of service! Enjoy your new ride, and we'll see you again next time!

June 26, 2021

Everyone was very professional and kind at the dealer. My car buying experience was a very smooth process and I am so happy with the service I received. More

by Lysandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Lexus of Pembroke Pines responded

Thank you for the glowing review, Lysandra! All of us here at Lexus of Pembroke Pines appreciate your support and kind words, and we hope to see you again next time. Until then, we wish you many safe and happy miles in your new car!

June 25, 2021

Took my car in for paint issue while it is under warranty. It has been over 30 days and I was just informed I would have to return and start the process from the beginning as there are no records o More

by tomglickmn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Jul 09, 2021 -

Lexus of Pembroke Pines responded

As you can imagine, your feedback is concerning and I am so sorry for the delay in taking care of your paint issue. We want more for our guests than what you have described, and I think it would be best if we spoke about this directly so I can understand where we dropped the ball. Since I am unable to find your phone number from this review, would you please give me a call directly? Osiris Barcelo - Service Manager - (954) 443-2332

June 25, 2021

Lexus of Pembroke Pines never disappoint. My service representative Jeff Hernandez is always professional and delivers legendary customer service. More

by ARETHA C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Jun 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great feedback, Aretha! We appreciate your support and are happy to hear that Jeff and the Lexus of Pembroke Pines team earned your five stars. Drive safely, and we hope to see you back next time!

June 25, 2021

Great Service. Fast and Efficient. Melissa is amazing at making everything go smoothly and a stress free experience. She is a real asset to Lexus and one of the reasons i am a loyal lexus of Pembroke Pines More

by TT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa in service. And Moez in Finance. Both 5 star people
Jun 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for leaving us a review! It is wonderful to see that Melissa continues to provide you with great service during your visits to Lexus of Pembroke Pines!

June 25, 2021

John was great, made me feel like a family member helping to take care of my car More

by Itsaperson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Steigele
Jun 25, 2021 -

Lexus of Pembroke Pines responded

Thank you for trusting us with your business and your vehicle! We are thrilled that you were so well taken care of by John and the team. See you next time at Lexus of Pembroke Pines!

June 25, 2021

Good serviceEager to help me with dent repairAll went Good service Eager to help me with dent repair All went well More

by Bob vatsan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John stiegel
Jun 25, 2021 -

Lexus of Pembroke Pines responded

Bob - Thank you for the great review! We appreciate your business and are happy to hear that the Lexus of Pembroke Pines team earned your five stars. Drive safely, and we hope to see you again down the road!

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