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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,612 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,612 reviews

January 26, 2021

Best Car buying experience ever! Easy, fast, straight forward, and enjoyable. I would highly recommend them to anyone! They made car buying exciting for us! More

by MSIRACUSA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great car buying experience here with us at Lexus of Pembroke Pines, and we hope that you continue to enjoy your new ride!

January 26, 2021

Very pleasant and professional environment. My salesperson, Andres was incredible His customer service and knowledge was impressive. He went out and beyond to make sure I was satisfied More

by MERCYNAVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Pembroke Pines responded

We couldn't have asked for better feedback! It's great to hear that Andres delivered such an exceptional buying experience. Thank you for trusting Lexus of Pembroke Pines with your business, and enjoy your new vehicle!

January 25, 2021

The attention revived from Ames Rodriduez was excellent, I don’t have to wait and wasting my time. He an Verónica Rodriduez resolved my problem. More

by ronnyvayda
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

We're so happy to hear that Armes and Verónica took excellent care of you. Thank you for being a great Lexus of Pembroke Pines customer!

January 25, 2021

Jose my rep. was great as always. However my maintenance notification was never turned off as well as this will now be the third time that when they have washed my car, they dry it off with a towel that has More

by aronlewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jose
Feb 09, 2021 -

Lexus of Pembroke Pines responded

I sincerely apologize if we left the wrong impression during your recent visit. Customer satisfaction is our goal and we want guests to be confident in the services that we offer. I will address your feedback with my team and if you'd like to speak further, please reach out. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 25, 2021

Carlos was wonderful and helpful Hopefully I can get him Carlos was wonderful and helpful Hopefully I can get him again My concerns i had were well taking care off looking forward to seeing him next time More

by LOURDES76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

It is great to hear that Carlos took such great care of you during your visit. Thank you for choosing Lexus of Pembroke Pines, we look forward to working with you again! Drive safely and have a wonderful day.

January 25, 2021

Took me right in same day. Worked on my car within the Took me right in same day. Worked on my car within the hour and got me out at time promised. Much appreciate the professionalism and appreciat More

by walid Elhanafi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Walid - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you are so confident in the Lexus of Pembroke Pines team to get the job done. Drive safely, and we hope to see you again down the road!

January 25, 2021

Fantastic customer service . The process was Very smooth and stress free. I was informed every step of the way about my car’s progress the communication was excellent. More

by YDABEL.TALENTZONE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zoe Green
Jan 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

January 25, 2021

Keep up the good work. I was really impressed with the courtesy and friendly attitude everyone showed while I was waiting for the service to be completed More

by DELORISWEBB9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

January 24, 2021

Service officer Rod took care of it very well. He Service officer Rod took care of it very well. He clearly explained the issues and what needs to be fixed. He also gave me good break on the price. More

by WWW_ANU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod fuller
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thank you so much for sharing a great review about Rod! We love to hear that he provided informative service and took excellent care of your vehicle. For all of your future auto needs, Lexus of Pembroke Pines will be here to help.

January 24, 2021

Took my SUV in for maintenance. They had to order some parts to replace. I was given a rental vehicle. They were amazing as always! More

by AMELIA14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Lexus of Pembroke Pines responded

Thanks for trusting Lexus of Pembroke Pines to get the job done. We're grateful to have your business!

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