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Lexus of Pembroke Pines
Pembroke Pines, FL
16,587 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,587 reviews
January 14, 2021
Jose was very professional and explained everything needed on my car in detail. He will be my service consultant going forward for both my IS and my GX needed on my car in detail. He will be my service consultant going forward for both my IS and my GX More
by desi0073
Verified CustomerEmployees Worked With
Jose Amaro
January 14, 2021
Great service, quick and efficient, they finished with my car before they said it would be ready and even had my loaner available when I got there car before they said it would be ready and even had my loaner available when I got there More
by briandcmiami@hotmail.com
January 14, 2021
First time there the car came back very clean the work was done the loaner vehicle was there no problem there was a problem that there were dents on my hood but that was taken care of perfectly highly rec was done the loaner vehicle was there no problem there was a problem that there were dents on my hood but that was taken care of perfectly highly recommend them More
by RLK25
Employees Worked With
Irv Smith
January 14, 2021
I think they are very professional and accommodating in honoring the car owners’ requests with service. Sebastian was wonderful and gave me updates on my car when I needed them. honoring the car owners’ requests with service. Sebastian was wonderful and gave me updates on my car when I needed them. More
by EBERT
Employees Worked With
Sebastian Mejia
January 14, 2021
This is the 5th Lexus that I have leased with Otany. He knows what I am looking for and makes it very easy for me get what I need quickly. knows what I am looking for and makes it very easy for me get what I need quickly. More
by NIVJ77
Employees Worked With
January 14, 2021
Excellent customer service. More than happy with my service. My service advisor is excellent. 💯 % satisfied. Five stars ⭐️ ☀️☀️☀️☀️. Highly recommended Lexus of Pembroke Pines. My favorite Dealer. service. My service advisor is excellent. 💯 % satisfied. Five stars ⭐️ ☀️☀️☀️☀️. Highly recommended Lexus of Pembroke Pines. My favorite Dealer. More
by ZAIDEFERNANDEZ14
January 13, 2021
No one called to discuss the service. That was disappointing. I feel communication was big good. Nothing else to say when no one. Talks with you. disappointing. I feel communication was big good. Nothing else to say when no one. Talks with you. More
by EBFMSW
Employees Worked With
Terrell picked up my car.
January 13, 2021
I walked in without an appointment, got my car serviced and was out of there within two hours. Ambience and waiting area could be a little more customer friendly and less stark. The price wasn't too bad an and was out of there within two hours. Ambience and waiting area could be a little more customer friendly and less stark. The price wasn't too bad and Sebastian was great! More
by Dhay
Employees Worked With
Sebastian
January 13, 2021
They called me about a recall I wasn’t aware of. They set the appointment and loaner car up for me. Without me doing a thing.. I’ve bought a lot of cars in my life and this dealership has exceeded my expecta the appointment and loaner car up for me. Without me doing a thing.. I’ve bought a lot of cars in my life and this dealership has exceeded my expectations. Thank You! More
by Potomtoo
Employees Worked With
Rodney.
January 13, 2021
Great service, really fast, didn’t make appointment and didn’t have to wait for too long, the service person was really friendly and helpful! didn’t have to wait for too long, the service person was really friendly and helpful! More
by yansyhernandez1105
Employees Worked With
