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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,494 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,494 reviews

December 24, 2020

Carlos Perez (my service consultant) is so kind, knowledgeable and professional. He makes all the difference in going to a dealership. Kudos to Carlos ~ job well done! More

by Donovan-j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Dec 24, 2020 -

Lexus of Pembroke Pines responded

Donovan, thank you for the review! Carlos is an excellent member of our team at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

December 24, 2020

Amazing experience from start to end would recommend anyone you won’t be disappointed. Edgar was extremely friendly and knowledgeable about the vehicles and helped me find the perfect NX300 with red int More

by Aaron Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaasiel Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines and for sharing this feedback. We want guests to be confident behind the wheel and it is wonderful to hear that Edgar helped you into a Lexus NX 300. On behalf of all of us, congrats and safe travels!

December 24, 2020

Very customer friendly Enjoyed the experience Jeremy was efficient and has excellent customer service. He was timely and courteous. You should not force a 25 word comment when less will s More

by JENNIFER.POTTINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Pembroke Pines responded

Jennifer, thank you for the review! We are so glad Jeremy took such good care of you here at Lexus of Pembroke Pines, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

I love coming to this dealership because I get excellent service. They waste no time checking you in to get great service. Sebastian was great. More

by Catherinemorriso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian a service representative.
Dec 24, 2020 -

Lexus of Pembroke Pines responded

We are grateful to have you as a repeat customer, Catherine! Thank you for leaving such great feedback about Sebastian and the team. Happy holidays from all of us at Lexus of Pembroke Pines!

December 24, 2020

Jeremy is an excellent service adviser and superb customer service .he was in contact with me letting me know the process of my car at all times.highly recommend it. More

by margarita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Jeremy! We're grateful for your confidence in us to get the job done and we look forward to your next visit!

December 24, 2020

The service is spectacular. I went in for one issue, they found a second minor issue and fixed it up for me along with the first as a courtesy. I’ll always drive a Lexus going forward! More

by christopherd.vital
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos (Service)
Dec 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and if you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

My car came back to me looking brand new in the areas that eye fixed. I like the fact that my service guy (sorry I forget his name) was attentive to my concerns when I picked up the car. The young lady a More

by OYETUNJI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember
Dec 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the review! It was our pleasure to service our vehicle here at Lexus of Pembroke Pines, and it means a lot to know that you had a great experience working with us. If you ever need anything else, don't hesitate to come back and see us again!

December 24, 2020

We love Lexus and this is the best dealership We always We love Lexus and this is the best dealership We always came back because they are the #1 They are honest and friendly And we are happy More

by rantonio1227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
Dec 24, 2020 -

Lexus of Pembroke Pines responded

This review makes our day, thank you! It means a lot to hear that our team stands out above the crowd and has earned your loyal business. Thank you for being such great customers of Lexus of Pembroke Pines. We wish you a safe and happy holiday season!

December 23, 2020

Excellent Services Juan carlos the best service advisor fast, easy and the best quality Excellent the best word to describe the service that I received More

by Antonio J Guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Carlos
Dec 23, 2020 -

Lexus of Pembroke Pines responded

Antonio - We're so glad to hear that you were impressed with Juan's service! Thank you so much for trusting your vehicle with our Lexus of Pembroke Pines team. Hope to see you again!

December 23, 2020

I was completely satisfied with my service experience. Isidro Garcia was polite, professional and helpful. The pick-up service provided by this dealership saved me a lot of time and stress. More

by MARTY_WILLIAMS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Isidro Garcia
Dec 23, 2020 -

Lexus of Pembroke Pines responded

Marty - your feedback means so much to us and we appreciate you taking the time to share. We're thrilled to hear that Isidro was so helpful during your recent visit to Lexus of Pembroke Pines and we look forward to seeing you in the future!

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