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Lexus of Pembroke Pines
Pembroke Pines, FL
16,491 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,492 reviews
December 21, 2020
Jose Luis Amaro our service advisor is the best! He is very professional, knowledgeable and kind. He is all about great customer service and we very much appreciate all he does. very professional, knowledgeable and kind. He is all about great customer service and we very much appreciate all he does. More
by claudavid305
Verified CustomerEmployees Worked With
Jose Luis Amaro
December 21, 2020
Patrick Hew is my sales consultant and I wouldn’t trade him nor Lexus for nothing. He represented himself very well, helpful, knowledgeable and genuinely cares. I appreciate him for helping getting my car him nor Lexus for nothing. He represented himself very well, helpful, knowledgeable and genuinely cares. I appreciate him for helping getting my car More
by racquell Morrison
Employees Worked With
December 21, 2020
Probably more people skills on the staff, compared to other vehicle brand I own this will be my lower rated one. Please work on employee customer sergice excellence. other vehicle brand I own this will be my lower rated one. Please work on employee customer sergice excellence. More
by Marco M
Employees Worked With
Unknown
December 21, 2020
Dealership is good about notifying me when there is an issue and provided options. The service person assigned to me is helpful as well and follows up. issue and provided options. The service person assigned to me is helpful as well and follows up. More
by marlenedawady
Employees Worked With
Melissa Cortes
December 21, 2020
In and out quickly, the color i wanted, explanation of the new features of the vehicle, excellent new feature on the side view mirrors BSM the new features of the vehicle, excellent new feature on the side view mirrors BSM More
by b0715
Employees Worked With
December 20, 2020
Very professional and courteous service. The car was picked up in my home at the appointed time. The loaner car was latest model and very comfortable. picked up in my home at the appointed time. The loaner car was latest model and very comfortable. More
by GUPTASHRI3
Employees Worked With
December 20, 2020
We just Picked up our eighth Lexus yesterday. Six purchased at Pembroke Pines Lexus, and five from Tom Abraham. He has become a friend over so many years and we consider him an excellent person and S purchased at Pembroke Pines Lexus, and five from Tom Abraham. He has become a friend over so many years and we consider him an excellent person and Sales Specialist. Tom represents the dealership with exceptional service and each time far exceeds our expectation. On this occasion, he teamed up with Yahaira in Finance to provide a smooth and quick processing of the contract. I hope the team concept they displayed becomes the example of delivering excellence and the norm in all future business. I want to highly compliment Tom for his thoroughness and motivation to Customer Care. Rafael Nuñez-954-593-6736, More
by Rafael1969
December 20, 2020
Thank you Mario and Raynaldo for all the help and putting me in a new car. Very happy with my new car. Happy holidays Henry Avila me in a new car. Very happy with my new car. Happy holidays Henry Avila More
by henryavila08
Employees Worked With
Mario F Padron, REINALDO ENRIQUE RIVERA RAMOS
December 20, 2020
Worse service I don’t like your service. S abs abs a a S S S ss s s s s s s s s S S ss s s s s s s s s More
by mikeamani
Employees Worked With
December 20, 2020
I am very concerned about the service that I received, I was told that the Dealer inspect the vehicle yet a portion of it fell apart. I asked about certifying the car and was told that it was not necessary was told that the Dealer inspect the vehicle yet a portion of it fell apart. I asked about certifying the car and was told that it was not necessary because the car was 2019. I am concerned that the car that I purchase because of reliability is not reliable. I was very concerned about this purchase More
by LORNA2
Employees Worked With
