Lexus of Pembroke Pines

Had an totally unacceptable experience with your collision specialist Wayne Fogle. Spent about an hour on the phone with him after which he assured me his supervisor would contact me. Had to call ba collision specialist Wayne Fogle. Spent about an hour on the phone with him after which he assured me his supervisor would contact me. Had to call back 3 days after not receiving a call to find out from Wayne that apparently his supervisor Roy Lee decided my concerned wasn’t worth his time. I’m absolutely livid with this sort of treatment and if this issue is not resolved I’ll go as high up the chain as i need to in every platform available to me. More

Very pleased with all the service provided to me going beyond what I expected. I appreciate all that Sammy has done to accommodate all my needs. He is a very caring person and I am fortunate that I dealt beyond what I expected. I appreciate all that Sammy has done to accommodate all my needs. He is a very caring person and I am fortunate that I dealt with him. Very good dealership. More

Very nice atmosphere and clean place. Our salesman was polite and professional. Big selection of any vehicle. I Will definitely come back and highly recommend. polite and professional. Big selection of any vehicle. I Will definitely come back and highly recommend. More

Great service ! Looking forward to deal with you again. The car is wonderful! Thank you so much! We see you again for the next de atl! The car is wonderful! Thank you so much! We see you again for the next de atl! More

Very disappointed that the service guy John told me he can’t help me in getting my car to me I have to go on a list very cold and unfriendly not offering any other options telling me about his staffing a can’t help me in getting my car to me I have to go on a list very cold and unfriendly not offering any other options telling me about his staffing and who quit and who called out that’s not my business that’s between you and Lexus . I had to Uber there to pick up my car he never even came out and spoke with me to explain what went wrong with my car. He needs some lessons in customer service and information delivery More

My advisor Carlos Perez has always been very kind and honest with me. He has always kept me in the loop with my car’s progress. No surprises. honest with me. He has always kept me in the loop with my car’s progress. No surprises. More

Amazing working with Michele Alter and her assistant Daniel! Just trust them and enjoy getting the car from Michele Alter she always goes the way extra mile ! Daniel! Just trust them and enjoy getting the car from Michele Alter she always goes the way extra mile ! More

Personal who attend me are very professional (Zoe & Rodney), service was performed as expected. May be I haven't realistic expectantion on timing, but in may opinion the repair took more time than expe Rodney), service was performed as expected. May be I haven't realistic expectantion on timing, but in may opinion the repair took more time than expected, More

Great customer service, courteous , knowledgeable employees, they get the job done on the timeframe that they promise , nice waiting room , what else can you ask for? employees, they get the job done on the timeframe that they promise , nice waiting room , what else can you ask for? More

I have taken several cars for service at Lexus of Pembroke Pines and I have always come out of the experience with a very positive results. Pembroke Pines and I have always come out of the experience with a very positive results. More