Lexus of Pembroke Pines

After a slow start, we ended up dealing with a real go getter. He was such a hard worker looking for the car we wanted with only the options we were willing to pay for. He found us the perfect car and q getter. He was such a hard worker looking for the car we wanted with only the options we were willing to pay for. He found us the perfect car and quickly. Negotiations were forthright with little back and forth. All was done over the phone. More

Upgraded IS300 from a 2019 to 2021. Love the color, style, size, and drive. Thanks Steve, you are the best! See you in a few more years! Satisfied Customer Jennifer W. style, size, and drive. Thanks Steve, you are the best! See you in a few more years! Satisfied Customer Jennifer W. More

I came in that morning cause I had a tire issue thinking that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a c that it might be something serious but after the service Technician checked it out told me that it was only low pressure everything was good with a clean car inside and out, good job you guys More

The customer service of Mr. Whitmon and the other staff members that assisted me was A1. This being my first visit to this dealership, I was very impressed with the knowledge and attention I received, and members that assisted me was A1. This being my first visit to this dealership, I was very impressed with the knowledge and attention I received, and would definitely recommend. More

Zee went above and beyond. He knows his craft and product well. Car was ready for test drive when I arrived. Knew actually what I wanted. 5 stars!! well. Car was ready for test drive when I arrived. Knew actually what I wanted. 5 stars!! More

We are very greatful for the wonderful service received at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the l at Lexus of Pembroke Pines, especially for our service specialist, Rod, who was very attentive to our needs. As always very happy to be part of the lexus family. Thank you. More

Juan and everyone that assisted us for the service of our vehicle we’re great. We were assisted timely and professionally by a great staff. vehicle we’re great. We were assisted timely and professionally by a great staff. More

Everything was great. People are friendly and helpful. I felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. felt safe going for routine service during this corona virus pandemic. Thanks for being patient and understanding. More

I was very disappointed with my first service experience as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did not as well as my over experience. I made an appt for noon and was still told there was a 2 hour wait. Why did I schedule an appointment. They did notice a recall and took care of it but that added another hour. I had no notice from my service guy sebastian during the 3 hours. Yes I had acknowledge the initial text to get updates. Only when I questioned what was happening again after 3 hours did they tell me my car will be ready soon. Even when i lease my car I drove it home and the battery died. I had to have lexus come and jump start me on the 1st day I had the car. More

Richard was awesome to work with...this is the 2nd lease deal he’s done for me. I always receive excellent customer service from this team. deal he’s done for me. I always receive excellent customer service from this team. More