Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 13,837 reviews
Excellent Service Denis and Moez were great to work with and were able to put me in a new Lexus right away! Denis found me a great car with all the extras I wanted and Denis and Moez were great to work with and were able to put me in a new Lexus right away! Denis found me a great car with all the extras I wanted and a could not be more pleased. With such a huge selection of cars, it did not take long before I was on my home with a new IS 250! Cannot recommend these guys enough! More
Loving my new Lexus Denis and the rest of the team were top notch. They exceeded my expectations of a Lexus buying experience, provided me with plenty of information and Denis and the rest of the team were top notch. They exceeded my expectations of a Lexus buying experience, provided me with plenty of information and most importantly, had me in and out of the dealership in under 2 hours. I really enjoy the car, the store and the professional staff at Lexus of Pembroke Pines. Thanks a lot Denis! More
Internet Purchase I purchased a 2010 Certified Lexux in 10/14. My husband and I own 3 Lexus currently. This vehicle was delivered and did not match certifcation spe I purchased a 2010 Certified Lexux in 10/14. My husband and I own 3 Lexus currently. This vehicle was delivered and did not match certifcation specs. No one returns phone calls or provides service. Every other Lexus Dealership that I have dealt with have been Excellent in every way - this one not even close. They did get new management in early 2015 (still trying to fix issues at that point) and service was no better after new management. It was a sad experience! Not even close to the customer service provided by other dealerships! (Oh - you will never get a breakdown on tax $$'s and you may never get copies of all the documents you signed.) More
I love my Lexus! My experience at the Lexus of Pembroke Pines was top notch! From the moment I walked in, I felt welcomed and at home. The staff is warm, friendly and My experience at the Lexus of Pembroke Pines was top notch! From the moment I walked in, I felt welcomed and at home. The staff is warm, friendly and knowledgeable. I was assisted by Andre Armani and Brian Moore and they made the entire process of leasing a car easy and stress-free. Brian showed me all of the awesome features of the vehicle and even helped me install the Lexus app on my phone (which was taking quite some time to download). I am more than happy, I am thrilled, with my new IS 250 F Sport and will definitely continue to recommend Lexus of Pembroke Pines to my friends and family! Thank you so much! More
Beware!!!, stay away from this dealership!!! I delayed writing this review for 3 weeks to give them a chance to prove otherwise. I purchased a 2013 Audi Q5 via the internet. I live in Michigan an I delayed writing this review for 3 weeks to give them a chance to prove otherwise. I purchased a 2013 Audi Q5 via the internet. I live in Michigan and had been looking for a few months for just the right Q5 to come around. My vehicle was advertised as a having the Premium Plus package and when I received the vehicle it was just the base model Q5, without many of the options listed in their ad. I fully understood that buying a vehicle over the internet had its risks, but felt somewhat secure dealing with an established dealer. I'm still deciding whether it will be worthwhile to take legal action. Overall the experience was not good. Throughout the buying process, calls and emails took several days and attempts to get returned. The final disappointment came when the vehicle was delivered with just one key. Three weeks and many request later, still no key. They are now saying there is nothing they can do about it; well, how about purchasing a key getting it programmed and fedex'ing it to me. This is the final straw!!! More
Thanks! Just got my first Lexus this weekend (IS 250 - Nebula color). I'm not a car enthusiast and have never really cared about what I drive, so long as its Just got my first Lexus this weekend (IS 250 - Nebula color). I'm not a car enthusiast and have never really cared about what I drive, so long as its nice. But, I LOVE driving this care. Not only is the car great, but everyone at the dealership was very friendly and helpful. Rafael (finance) was very informative and I felt no pressure to do anything. Jon-Claude Damion, the associate I dealt with, was very knowledgeable about the car I got, was very patient in explaining the nuances of the car and very easy-going. Again, I felt no pressure to do anything. He was extremely patient, listened to everything I had to say and was generally interested in my feedback concerning my feelings toward the car. Despite my fears of getting a car, after leaving the dealership I felt very comfortable with my purchase and was glad to know that there is a car dealership out there that doesn't conform to the usual stereotypical car buying experience. So, thank you. More
Great Experience My wife and I met Gus Arcon for the 1st time yesterday while shopping for a new RX-350. I had talked to him on the phone prior to our visit and first My wife and I met Gus Arcon for the 1st time yesterday while shopping for a new RX-350. I had talked to him on the phone prior to our visit and first impressions were very positive. We found him to be very pleasant and totally professional. Never once did he revert to what we all know as the "car salesman" role pushing to sell a vehicle. Gus listened to our requests and did his best to accommodate all of them. Bottom line is that this is my 4th Lexus purchase from this dealership and because of service provided by Gus, we will return again. Finally, a 'shout out' to Yucel Genc who lead us smoothly through the closing financial paperwork. More
awsome.... I would like to take this opportunity to thank the staff for a great experience..I haven't purchased any vehicles however from this dealership, but I I would like to take this opportunity to thank the staff for a great experience..I haven't purchased any vehicles however from this dealership, but I have to say that Mario Padron took great care of my questions and answered them accordingly even giving extra details that was VERY informative..He is knowledgeable about the cars that are being sold, and takes his job seriously. He is dedicated to what he does and I RECOMMEND THAT YOU SPEAK TO HIM WHEN IT COMES TO PURCHASING A VEHICLE.. Best experience thus far.. More
Best experience!!!! A wonderful experience! I purchased a new Lexus ES 2014 at a fraction cost. My sales rep Denis Shadrin gave me in depth advice (model, Eco and hybrid) A wonderful experience! I purchased a new Lexus ES 2014 at a fraction cost. My sales rep Denis Shadrin gave me in depth advice (model, Eco and hybrid) that most mattered to me. Denis didn't pump me with standard propaganda sales pitch, instead he listened and in a simple language helped me understand my choices. Each time I pass by the dealership to get a FREE complimentary car wash, I make it a point to thank him. During these troubling times of economic financial concern my es hybrid gets me both 40 mpg city and highway. As you guessed it, I'm filling up my tank once a month. Moreover, it only cost me 45 dollars to fill up (87 regular) a tank of gas. My hybrid car even qualified for local government rebate discounts furthering more savings. My advice to you folks, see sales rep Denis Shadrin. You'll be glad you did. More
Truly outstanding! I wanted a Lexus ES. A CPO Lexus, preferably a 2013. After looking in my hometown, and not being successful in finding the right price, my husband and I wanted a Lexus ES. A CPO Lexus, preferably a 2013. After looking in my hometown, and not being successful in finding the right price, my husband and I started searching on line and we stumbled on Pembroke and Ray Hernandez! The rest is history! This was the best overall experience I have every had in purchasing a car. I have the style, color and price I wanted. Ray, was patient with me during this long distance transaction and that was the cinch in the deal to me. Ray you are a jewel. 5 *****!! 10/10 overall! I would highly recommend Ray Hernandez! Jaime... You were a 10 also! Kim Stallworth More