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Lexus of Pembroke Pines
Pembroke Pines, FL
14,015 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 14,015 reviews
June 05, 2015
PLEASANT EXPERIENCE Went to the dealer to browse the RX's and left with my brand new car. Instrumental in my purchase of the vehicle was Mario Padron. He was professional Went to the dealer to browse the RX's and left with my brand new car. Instrumental in my purchase of the vehicle was Mario Padron. He was professional, effective, attentive and very helpful. Contributed to a very pleasant experience. He followed up on the purchase and answered my questions to satisfaction. Very good man. An asset to the dealership. More
by celia
Employees Worked With
Helpful June 01, 2015
Best Car Purchasing Experience This was, hands down my best car buying experience ever. The salesman, Mario Padron was eager and precise to answer each one of my questions and provi This was, hands down my best car buying experience ever. The salesman, Mario Padron was eager and precise to answer each one of my questions and provided me with the best service. Very professional and friendly. Don't even think about going to any other dealerships, for here they have the best salesman that could make your dreams come true and get you going on that dreamed car of yours. Believe me, he will make it happened, and not only that, he will make sure you get a fair deal. Thanks Mario for your professionalism, you've been of great help. More
by Ernesto Rosales
Employees Worked With
May 16, 2015
Dishonest Dealership!!! I was assured by Mike Banko that Lexus of Pembroke Pines could match if not beat a lease deal on an IS250 that I received from another Lexus dealershi I was assured by Mike Banko that Lexus of Pembroke Pines could match if not beat a lease deal on an IS250 that I received from another Lexus dealership. After driving 40+ miles to take delivery, I was advised by some condescending tool in finance that they could NOT match the deal. Very disappointing to know that businesses run on LIES and xx schemes still. Shame on you Mike and company for your dishonesty and not honoring your word. Don't you realize the power and impact of negative word of mouth advertising? You will now! More
by Lori5162015
May 07, 2015
Quantity versus quality The "2012 collision center of the year".. I took my car to get repairs done and the lack of communication was very inconvenient. My car was there for The "2012 collision center of the year".. I took my car to get repairs done and the lack of communication was very inconvenient. My car was there for 7 and a half week's. they told me my on 3 separate occasions my car was ready and when I got there it was still unfinished. when it was finally ready for pick up, my battery was dead and the car was still unfinished. Ended up having to take it somewhere else.. The service was so bad and I was so frustrated, they just told me to take it to another body shop. Those were the words of the manager, Mike Valabek. I do not recommend this place.. oh and the many times I went in to check on the status? I heard other customers complain about the service they received. More
by kobe24
Employees Worked With
Ed Pesantes
May 05, 2015
Best in price and service! This is my second purchase from Denis Shadrin 14 months. In and out the door in about an hour and 1/2, with a new car at a great price. And yes, I di This is my second purchase from Denis Shadrin 14 months. In and out the door in about an hour and 1/2, with a new car at a great price. And yes, I did my homework first. Great experience! More
by liz123
Employees Worked With
Rafael Esquivel, Denis Shadrin
April 08, 2015
Don't even waste time with other Lexus dealerships . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 . Do your self a favor and see Scott Mankin, Frank Marsala, and have Oliver Brown to do your loan. Perfect combination. Bought 2 cars with them in 60 days More
by Alfred
March 30, 2015
Most Pleasant Car Buying Experience! This was probably the most pleasant car buying experience we have ever had! Our consultant, Stan Naidus, was so professional, knowledgeable, and frien This was probably the most pleasant car buying experience we have ever had! Our consultant, Stan Naidus, was so professional, knowledgeable, and friendly. He helped us pick out the best new car to suit our needs and we couldn't be happier with our purchase. He and staff were so warm and friendly and we couldn't of asked for better service. We will definitely be back in the future to purchase a new car and will also refer our friends. Thank you so much for everything. We are very happy with our new GS350! More
by julkev24
Employees Worked With
Stan Naidus
March 26, 2015
Swirls Marks & Satisfaction I have a 2013 GS 350 black in color Elegance vehicle thou I had an issue no matter what I did to the car swirls marks reappeared,I really thought tha I have a 2013 GS 350 black in color Elegance vehicle thou I had an issue no matter what I did to the car swirls marks reappeared,I really thought that the car had issues with paint. I spoke to Jose Camara Service Manager at Lexus of Pembroke Pines and he assured me that his used car detail team can take care of the issue, I pick up me vehicle later that afternoon Jose team was excellent, phenomenal performance I would highly recommend to everyone Lexus of Pembroke Pines once again Jose Thank You and your team for a JOB WELL DONE SUPER!!!!! More
by elboricua01
March 24, 2015
The perfect choice Over all it was a good and painless experience and I definitely will recommend Mr Denis Shadrin to my friends and family. Both my wife and I are very Over all it was a good and painless experience and I definitely will recommend Mr Denis Shadrin to my friends and family. Both my wife and I are very happy with the car. It was a good choice. More
by Ozzie
Employees Worked With
Denis Shadrin
March 20, 2015
these guys lie and are controled by there management I purchased a car from these guys in Oct 2014. The car was just registered 4 months later, because I was the only one trying to get it taken care of t I purchased a car from these guys in Oct 2014. The car was just registered 4 months later, because I was the only one trying to get it taken care of the finance rep and the sales rep both agreed that what was happening to me was not right. I tried to call the General Manager several times and he NEVER returned any of my calls. I have purchased many cars from Florida and registered them in SC where I live with no problems. This dealership is a a black eye to the Lexus Brand The President of the company talked to me like I was a 10 year old. I personally put about 25 hours trying to get this resolved making 3 trips to the DMW which is 45 min away from my home as well as 2 trips to the SC tax office (which is over an hour from my home) all they keep telling me is they did nothing wrong....that is if you can get anyone on the phone. the sales rep and finance guy we in agreement with me that this was wrong what was happening to me .....but the president Tony Stampone told me that they told him nothing was done wrong by the deaslership.......These employees are afraid to speck up...... Terrible experience More
by james smith
Employees Worked With
Ray Hernandez, Rafael Esquivel
