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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

November 08, 2020

As always, I had a very pleasurable service experience. Jeremy was very attentive and helpful and made me feel more comfortable spending my money there. He is a valuable asset to your service department. More

by Daveyr173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you, Dave, for stopping by to review Lexus of Pembroke Pines! We're thrilled to hear that Jeremy was such a pleasure to work with during your service visit and we look forward to taking care of you next time!

November 08, 2020

Carlos was great! It’s always easy to service our vehicles because loaners are usually always available. From start to finish, it’s always a smooth day More

by Alrightythen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Reviews like this one make us smile! We love to hear that Carlos made your service process simple and five-star worthy. Thank you for being a Lexus of Pembroke Pines customer!

November 08, 2020

Wonderful service by Sebastian Mejia in the service department, I will referred this dealer to all of my friends, great prices and customer service. Everybody at lexus of PEMBROKE pines More

by SEBASMEJIASAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Osiris Barcelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastián Mejía , REINALDO ENRIQUE RIVERA RAMOS, Mohammed I Yousuff, Alex Guevara
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for stopping by to commend Sebastian and our Service Department! We are very glad to have you as a Lexus of Pembroke Pines customer and look forward to your next visit.

November 08, 2020

Service adviser very polite. He found out my car had a recall and repair was done at the same day. He said the work that needed to be performed would take 4 hours. It took 8 to repair the problem. Car loa More

by Antônio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Lexus of Pembroke Pines responded

Antônio - we would never want to cause an inconvenience and I sincerely apologize if your visit took longer than anticipated. It is our goal to prove first-class service and I will be sure to discuss your concerns with my team so we can provide a better experience in the future. If you would like to speak with us directly, please don't hesitate to call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

November 07, 2020

Mario and Johanna thank you so much with the process of my car purchase I really appreciate you both take care it was a pleasure. More

by FRANCYS287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines. It is our goal to take excellent care of guests and I am glad to see that Mario and Johanna are doing their jobs right. We wish you safe travels!

November 07, 2020

We’ve been coming to Lexus PP for about 2 years now. Pleased with the service. Staff friendly and professional. Carlos very helpful. Waiting area and restrooms are clean. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for trusting us with your vehicle time and time again! We are happy to hear that you are satisfied with our service and we appreciate your kind feedback about our facilities as well. Enjoy your week!

November 07, 2020

Service is always good at this location. Even during times like this. Wait was bad.free coffee and everyone is friendly. Making appointments is so convient. More

by MSAPRIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Iglasias...can’t remember he helped me while jermy was on lunch
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Lexus of Pembroke Pines, and we look forward to your next visit!

November 06, 2020

I was pleased that there was minimal personal contact. The valet took the keys and the advisor brought the paperwork to sign. The rental car was ready so another signature and I was out of there!! More

by BECKYD8753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Becky, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we are so glad we were able to make the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

November 06, 2020

Gaetano is extremely knowledgeable and helpful. I am Gaetano is extremely knowledgeable and helpful. I am very pleased with my overall experience at Lexus of Pembroke Pines. I will definitely recommen More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Jo - thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Gaetano. We strive to deliver top-notch service and I am glad that came through to you!

November 06, 2020

Alan, and Micky made the process of buying my new Lexus flawless!!! Everything was clear, straight forward and very professional. No pressure, and good Will was felt throughout the process. Thank you for More

by SANTIPR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Mehta - Finance, Alan Mehta
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for the rave review! We are overjoyed to hear that Alan and Micky guided you through the car-buying process with professional service. Your support means a lot to all of us at Lexus of Pembroke Pines!

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