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Lexus of Pembroke Pines
Pembroke Pines, FL
16,602 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,602 reviews
September 01, 2020
My appointment was for 2:30pm it took more than 2 hours to complete and I had to ask about my car. Everyone that came in after me left before me. I now have a shudder on the excelerator which I never had b to complete and I had to ask about my car. Everyone that came in after me left before me. I now have a shudder on the excelerator which I never had before. I am not happy with this service and I can only come back on a Saturday More
by SHAFIEKAVDS
Verified CustomerEmployees Worked With
Juan correa
September 01, 2020
Richard is the ultimate professional. He was thorough and explained the new lease process step by step. He assured a seamless transition to my new lease. explained the new lease process step by step. He assured a seamless transition to my new lease. More
by PAULABAIN
September 01, 2020
friendly and professional service that characterize and guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety guarantee a 5 star attention, that makes you feel part of the lexus family and creates a unique confidence and safety More
by CALEROS1965
Employees Worked With
Other Employees :
Isidro
September 01, 2020
Great! Very prompt and thorough. They come to your house to pick up the car which is very convenient. Car came back running perfectly. Highly recommended! to pick up the car which is very convenient. Car came back running perfectly. Highly recommended! More
by J.GUERRA7
Employees Worked With
September 01, 2020
Excellent, top shelf service as always. John S is a huge asset to Lexus. 15+ years as a customer and will remain with Lexus of Pines!! asset to Lexus. 15+ years as a customer and will remain with Lexus of Pines!! More
by opadron44
September 01, 2020
Everything was excellent. Lexus of Pembroke Pines supplies everything I could want with the car. Khalid was very polite and not pushy. However the final paper stage took too long. It felt like they w supplies everything I could want with the car. Khalid was very polite and not pushy. However the final paper stage took too long. It felt like they were using software from the 1990s to prepare and print the dozens of papers that required my signature. More
by Geff
Employees Worked With
September 01, 2020
Jeremy kept me informed every step of the way! The Jeremy kept me informed every step of the way! The expected 4 hours of service were less than 2 hours! Great experience- highly recommend to Jeremy kept me informed every step of the way! The expected 4 hours of service were less than 2 hours! Great experience- highly recommend to all More
by agreen9238
Employees Worked With
September 01, 2020
Adeel is one of the best salesman my husband and I have met. Listened to our needs and price point. He was never pushy or tried to sell us the most expensive car. He made sure my paper work was ready so wh met. Listened to our needs and price point. He was never pushy or tried to sell us the most expensive car. He made sure my paper work was ready so when I got there we could be in a out. More
by amandarivera1010
Employees Worked With
September 01, 2020
Great customer experience in car buying. They keep it simple and efficient. Did some basic pre -research told them what I was looking for and expecting. Went a long way to working with me on my trade i simple and efficient. Did some basic pre -research told them what I was looking for and expecting. Went a long way to working with me on my trade ins to make the deal work. Lexus IS a great product More
by davilar
