Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Pembroke Pines
Pembroke Pines, FL
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 16,594 reviews
August 20, 2020
Dealer was crowded so service was not that fast. We spent 4 hours but came home with our dream car! All employees were great. 5 start Customer service. Everyone doing the best job on each department. 4 hours but came home with our dream car! All employees were great. 5 start Customer service. Everyone doing the best job on each department. More
by SAMMYNAP92
Verified CustomerEmployees Worked With
August 20, 2020
Great!I waited less that 2 hours and take my Lexus with me. Thank you Lexus of Pembroke Pine. Very good customer service.The best! me. Thank you Lexus of Pembroke Pine. Very good customer service.The best! More
by Bherrera
August 19, 2020
Jorge leon 👍⭐️⭐️⭐️⭐️⭐️ Todo fue muy satisfecho con el trato gracias xxx sus buenos servicio siempre soñé con un auto de esta clase y gracias a él buen servicio de esas personas fue posible gracias trato gracias xxx sus buenos servicio siempre soñé con un auto de esta clase y gracias a él buen servicio de esas personas fue posible gracias More
by Amnyshernandez12
Employees Worked With
August 19, 2020
Came in to look at a new Lexus NX 300 because my lease is up in 6 months. Mohammed give us a great deal and found a vehicle that we both like. We leased it. up in 6 months. Mohammed give us a great deal and found a vehicle that we both like. We leased it. More
by ssamaroosingh
Employees Worked With
Mohammed I Yousuff
August 19, 2020
Frank is probably the best car salesmen I have delt with in many years. Very helpfully and patient. He is a keeper for your team in many years. Very helpfully and patient. He is a keeper for your team More
by Tree511st
August 19, 2020
Andres is wonderful! The customer service he provided went above and beyond. He made our experience at Lexus of Pembroke Pines and unforgettable one. I will send everyone to see him in the future! went above and beyond. He made our experience at Lexus of Pembroke Pines and unforgettable one. I will send everyone to see him in the future! More
by laurenbrogna26
August 19, 2020
Good service and fast I don’t remember the name of the Good service and fast I don’t remember the name of the service manager but was good and take care about the car. Excellent manager Good service and fast I don’t remember the name of the service manager but was good and take care about the car. Excellent manager More
by jordi2
Employees Worked With
I don’t remember
August 19, 2020
Received the not so clean with a bad smell of gas Everything else was ok It was not long wait time Bad the bad things gas Everything else was ok It was not long wait time Bad the bad things More
by tasteofeurope
Employees Worked With
August 19, 2020
Is ok , i did had a bad experience last year when i took my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood a my Lexus for a oil change , they broke the oil cap and did told me anything , i only found out because smoke started coming out from under the hood and and when i check it was the broken oil cap . More
by JOHN.OSPINA
Employees Worked With
Senastian
August 19, 2020
Always an amazing experience at Lexus of Pembroke Pines. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. Melissa Ho, my service advisor treats her clients with respect, honesty and professional service every time. More
by Maryanne
Employees Worked With
Melissa Ho
