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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,594 reviews

August 17, 2020

Great Customer Service. I got the exact car that I wanted. I would highly recommend Lexus of Pembroke Pines to anyone looking to lease or purchase a vehicle! More

by Lexus Driver Forever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to share such wonderful feedback. We're proud to have earned your loyalty at Lexus of Pembroke Pines and our team looks forward to working with you during your next visit!

August 17, 2020

Customer service and hospitality are what I look for, my salesman was knowledgeable and also helpful in describing things I didnt understand, they called me on my phone to ask if all went well and updated m More

by Captainm
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing these details about your recent visit to Lexus of Pembroke Pines! I'm so glad to hear that you were able to get into a great new vehicle. I also appreciate this feedback regarding your test drive and will pass it along to the right people. Enjoy your new car! Lynn Gonzales - Customer Relations Manager - 954-945-8581

August 17, 2020

I'm super happy that l went to Lexus of Pembroke Pines to get my new car, where the customer is very important.Thank you Rafael and Yucel for the great service and professionalism!!! More

by Nancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yucel Genc
Aug 17, 2020 -

Lexus of Pembroke Pines responded

Hi Nancy - Thank you for taking the time to share! It is excellent to hear that Rafael and Yucel earned your five-stars. Congratulations on the new car and we hope to see you back at Lexus of Pembroke Pines down the road!

August 17, 2020

Easy to work with, very competitive pricingThis is my Easy to work with, very competitive pricing This is my second purchase from him this year. I would definitely buy from them again when my leases ar More

by Flobaltex
Recommend Dealer
Yes
Employees Worked With
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Pembroke Pines responded

Thanks for the five-stars! We are honored to have earned your business and hope to do so again down the road. Safe travels from everyone at Lexus of Pembroke Pines!

August 16, 2020

The best team and dealer ever.. special thanks to my advisor Isidro which I recommend to everyone who needs to go to Lexus of Pembroke Pines More

by Eddy
Recommend Dealer
Yes
Employees Worked With
Isidro
Aug 17, 2020 -

Lexus of Pembroke Pines responded

Hi Eddy - Thanks for the five-stars! We appreciate your business and you shouting out Isidro. Safe travels and we hope to see you back at Lexus of Pembroke Pines!

August 16, 2020

I pay for a detailed wash 150 usd, the car was dirty hy , they told Is going to look like new , the inside of the car was nos as a detail clean just regular and pour More

by Giannina barrantes
Recommend Dealer
No
Employees Worked With
Mellisa ho
August 16, 2020

Excellent service as always at Lexus of Pembroke pines. This is a place were people matters. Thank you for your support during this challenging times. More

by Lusalo
Recommend Dealer
Yes
Employees Worked With
John Steigele
Aug 17, 2020 -

Lexus of Pembroke Pines responded

Hi Lusalo - This review made our day! We value our customers, and it means so much for you to recognize that. Thank you for taking the time to share and we hope to earn your business at Lexus of Pembroke Pines again down the road!

August 16, 2020

I appreciated the time that they took with me to come to the right decision. After I purchased my car they also assisted me in finding a better insurance deal to save me a lot of money. Thank you More

by Royalmichelle0312
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Pembroke Pines responded

It's so important that our guests get into the best vehicles for them so we are delighted to see this review! Thank you very much for shopping at Lexus of Pembroke Pines. We wish you many safe and happy miles in your new car.

August 16, 2020

Finished the work on time . Even though there’s a glass barrier between the cashier and the customer, both cashiers were not wearing their mask properly , otherwise excellent service definitely will recomm More

by CACAYORIN
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review. While I am pleased to hear that we earned your recommendation, I am a bit concerned by your comments regarding our mask protocol. I will be sure to share this with my team and ensure that we are following all of our customer-safety guidelines going forward. If there is anything more we can do for you, please don't hesitate to give me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2361

August 15, 2020

Great service and very knowledge been working with him for the last 15 yrs and has always been knowledgeable and helpful. This is the best Lexux dealer always have exceeded my expectations More

by Bastidas_fernando
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2020 -

Lexus of Pembroke Pines responded

It means so much that you would say Lexus of Pembroke Pines is the best Lexus dealer. Thank you for your many years of business and support! We are so glad to know that you're happy, and we wish you safe driving.

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