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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,940 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,940 reviews

July 23, 2020

I am very hapee satisfecho con todo el equipo de trabajo me gusto ahora disfrutando mi auto gracias a todos lexus que Dios los vendigue More

by Royle64
Recommend Dealer
Yes
Employees Worked With
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS, Maggie Marinova, Alex Guevara
Jul 23, 2020 -

Lexus of Pembroke Pines responded

¡Muchísimas gracias por la crítica cinco estrellas! Nos encanta saber que tuvo una gran experiencia en Lexus of Pembroke Pines. ¡Felicitaciones por el coche nuevo y esperamos trabajar con usted de nuevo!

July 23, 2020

Always good and timely service. Jeremy is a great and honest advisor and my go to Person at Lexus. Dealer is ready for the new social distancing procedures in pandemic times More

by Andre
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Pembroke Pines responded

Hi Andre, we're glad to hear that Jeremy has been such a pleasure to work with during your visits to Lexus of Pembroke Pines! Customer safety and satisfaction remain our top priorities and I am glad to hear that you felt comfortable. We look forward to working with you next time!

July 23, 2020

Amed and Marvens were awesome. Amed was so easy to work with and was not pushy at all. One thing that turns us off the most when car shopping, is a car salesman that pushes us out of our comfort zone and w More

by HondaOwner88
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback. We strive to offer a comfortable and enjoyable sales experience for guests and I am glad to hear that Amed and Marvens were such a pleasure to work with. All of us at Lexus of Pembroke Pines wish you safe travels in your new ride!

July 23, 2020

Thank you Lexus of Pembroke Pines for 16 years of service. Thus far, I have had above average service. I am very happy with the last service provided (purchased tire - no labor charge). More

by CHISHOLMR1106
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for choosing Lexus of Pembroke Pines for the past 16 years! We are so grateful to have earned your business for so long. All of us here truly appreciate the five-stars and hope to continue working with you!

July 23, 2020

Jose Amado from service dept is a great asset for the dealer. Great customer service. I always appreciate his help and advice on car maintenance More

by FRGF
Recommend Dealer
Yes
Employees Worked With
Jose Amado
Jul 23, 2020 -

Lexus of Pembroke Pines responded

We just love hearing kind words about our incredible staff! It's wonderful that Jose was able to make your service experience with Lexus of Pembroke Pines great. Thanks for the five-stars and we hope to see you back next time!

July 22, 2020

Excellent service department. Everyone knowledge and have always had a good experience at this dealership. Also, very convenient to get to from my home and drive time is reasonable More

by GALINC
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Pembroke Pines responded

We're so lucky to have you as a loyal customer! Thank you for continuing to trust the service team here at Lexus of Pembroke Pines with your vehicle and your business!

July 22, 2020

Great service! Haven’t had any issues with Pembroke Pines Dealership. Very satisfied with the customer service provided especially in the service department, very efficient service. More

by Jaclyn
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines, Jaclyn. We're pleased to hear that our team consistently takes care of you and provides you with the top-notch service we strive for. All of us are proud to have your business!

July 22, 2020

Best service provided, Was excellent Reggie was very professional. and was able to work with us. Vehicle it exactly what I wanted. I love me RX350 More

by DOMINGUEZMF
Recommend Dealer
Yes
Employees Worked With
Reggie King
Jul 22, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking a moment to share your feedback for Lexus of Pembroke Pines. We strive to help guests into the vehicles they dream of so reading about your experience with Reggie made our day. Congratulations on the purchase of your Lexus RX 350!

July 22, 2020

Had a good experience where Zee worked super duper hard to find the exact car I was looking for. My car is so great and beautiful!!!!! More

by saramfusco
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Lexus of Pembroke Pines responded

At Lexus of Pembroke Pines it's our goal to help our customers get into the right vehicles for them and we are thrilled this was your experience! Thank you so much for trusting us with this purchase. We appreciate your review and kind words about Zee.

July 22, 2020

The service process was professionally handled. The service writer, Mellisa was very knowledgeably and courteous. Overall, I is was very happy with the service my vehicle received. More

by Orville
Recommend Dealer
Yes
Employees Worked With
Mellisa Ho
Jul 22, 2020 -

Lexus of Pembroke Pines responded

Hi Orville - It's wonderful to hear how happy you are with the service your car received here at Lexus of Pembroke Pines. Thank you for taking the time to share your experience working with Melissa and for the nice review. We hope to see you down the road!

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