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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,891 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,891 reviews

April 12, 2020

Service is the best in town. They make it easy and have always kept me informed every step of the way. Never a problem, ever! More

by INFO77
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2020 -

Lexus of Pembroke Pines responded

Thanks for sharing your thoughts about your experience with Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

April 12, 2020

Awesome, tireless and patient. When khalib my salesperson said let's us do the worry for you,you can trust us he was absolutely correct. Completely no worries. Thanks again. More

by LORISARIS
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver D.Alvarado
Apr 12, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad Khalid was able to help, and we hope to see you again!

April 12, 2020

Not a good oil change I took my 2015 Lexus CT200h yesterday for the oil change around 3:30 PM. I noticed in the morning that oil is leaking as well as the tech didn't tigh More

by MUHAMMADKHAN1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John
May 03, 2020 -

Lexus of Pembroke Pines responded

Hi Muhammad, We're very sorry to hear that you didn't have a more satisfying experience and apologize for the oil leak. If you would be willing to reach out to us directly, we would appreciate the opportunity to try and find a way to turn this around for you.

April 12, 2020

Detailed explanation on what was done to the car/ what needs to be done was not given. “Car wash” looked like a wipe down. Terrible More

by KERRI0414
Recommend Dealer
No
Employees Worked With
Don’t see employee name here
May 02, 2020 -

Lexus of Pembroke Pines responded

We're sorry to hear that your visit didn't meet the high standards our guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please reach out to us directly.

April 11, 2020

I love Lexus of Pembroke Pines the staff treat you like family at least to Lexus and can’t wait for the next one. Thank you all! More

by LISACONCEPCION7
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust, Reggie King
Apr 11, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review, Lisa! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

April 10, 2020

Awesome! Everything was great and went flawlessly. Thank you Michelle! I couldn’t believe how smoothly everything went and in such a short amount of time. More

by KPRN13
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel
Apr 10, 2020 -

Lexus of Pembroke Pines responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Michele and the team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 10, 2020

Excellent always . Es un placer siempre visitarlos porq siempre salgo muy conforme con mi compra .Mi vendedor ya es como parte d la familia . Bendiciones More

by MELY62000
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new vehicle, and we thank you for choosing Lexus Of Pembroke Pines!

April 09, 2020

Excellent service as always !! Love my Lexus and the great team !! I got a fantastic treatment from everyone at Lexus. The team made out process so easy !! More

by ARTITEJUSINGHANI
Recommend Dealer
Yes
Employees Worked With
REINALDO ENRIQUE RIVERA RAMOS, David Gonzalez
Apr 10, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Lexus Of Pembroke Pines are glad to have you as a customer.

April 09, 2020

received timely assistance the facility was well prepared and compliant with the new precautionary measures for prevention of corona virus contamination. Staff was very pleasant More

by ALVASS
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Apr 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 09, 2020

I took my new lexus in for service and was very happy with the outcome. Andre in the service department was great! Definitely recommend him and the Lexus team to anyone. More

by LOH5098
Recommend Dealer
Yes
Employees Worked With
Andre
Apr 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for your business and for this review. We're happy to hear Andre was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with Lexus in the future, please let us know.

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