Lexus of Pembroke Pines

Dealer ship near my home. Too many employees do a busy run around. Some in suits. I feel John Steigele over charges the repairs. He needs to educate the customers. Since I am a woman and don’t know much a run around. Some in suits. I feel John Steigele over charges the repairs. He needs to educate the customers. Since I am a woman and don’t know much about cars I leave the place feeling unsatisfied. Without the warranty it is always too much charge for labor. My car squeals in in reverse. I have to take it again. I was happy with Gustavo. More

Pleasant visit. I made an appointment and later received a confirmation. On the day of the visit I was quickly greeted. The service advisor introduced himself and asked me the reason of my visit which was a confirmation. On the day of the visit I was quickly greeted. The service advisor introduced himself and asked me the reason of my visit which was for regular service of the vehicle. Service took about an hour. Vehicle was returned to me clean and ready to go. More

Mr. St Jean was very helpful and kind. Everythinf went smoothly and I got the car I wanted with the deal I was looking for. Thank you smoothly and I got the car I wanted with the deal I was looking for. Thank you More

Everyone at the dealership was prompt courteous and knowlegable and there were no hiccups in the service. As usual there were no problems and everyone was very honest about the price knowlegable and there were no hiccups in the service. As usual there were no problems and everyone was very honest about the price More

Was told 1 1/2 hours got my car 3 hours later for simple 25K mile service (no oil change nor car was... BAD service experience overall with lack of communication throughout process ! 25K mile service (no oil change nor car was... BAD service experience overall with lack of communication throughout process ! More

It is convenient and the service is good. Although I did not expect such a delay for the work to be completed, I am grateful that the issue is solved. not expect such a delay for the work to be completed, I am grateful that the issue is solved. More

Jeremy is great. He is very courteous and professional. He treats his customers with respect and dignity. He is and asset to the dealership. I could not ask for a better service advisor He treats his customers with respect and dignity. He is and asset to the dealership. I could not ask for a better service advisor More

Othani made this a great experience. Everything was done over the phone. I was given an appointment to sign. I was done in an hour. Thank you! over the phone. I was given an appointment to sign. I was done in an hour. Thank you! More

Awesome customer service. Darren was very knowledgeable and polite. He answered all my questions. This car is sporty, and classy all at the same time. Love the look and the seats hug you to the point you d and polite. He answered all my questions. This car is sporty, and classy all at the same time. Love the look and the seats hug you to the point you don’t want to get out of it. More

My visit at Lexus Pembroke pine was wonderful. Great customer service Friendly Very knowledgeable All questions and concerns was answered. Made this whole process easy. customer service Friendly Very knowledgeable All questions and concerns was answered. Made this whole process easy. More