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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,826 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,826 reviews

September 22, 2023

Sebastián Mejia is polite and attentive. His maintenance service were outstanding and I will continue to ask for him to take care of me and my Lexus!! Thank you, Sebastián Mejia!! More

by EPBUGARIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastián Mejia
Sep 24, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Sebastián provided you with outstanding service at Lexus of Pembroke Pines! We'll be sure to pass along your kind words. Thanks for choosing us for your maintenance needs, and we look forward to seeing you next time!

September 22, 2023

People there is really nice. Listened to all my concerns. Will always go to Pembroke Pines Lexus More

by sophia_denis1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
Sep 24, 2023 -

Lexus of Pembroke Pines responded

Sophia, customer service is our priority, so it's wonderful to read that the Lexus of Pembroke Pines team delivers this. Thank you for sharing and leaving a five-star review!

September 22, 2023

Sebastian is always very welcoming. He is profesional and excellent adviser by always making sure my lexus is up today. More

by grande2116
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sebastian mejia
Sep 24, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Sebastian's professional service has been helpful in keeping your Lexus up-to-date at our dealership. Thank you for choosing Lexus of Pembroke Pines and sharing this review!

September 22, 2023

Excellent Service Provided! Top Notch BY JOSE CAMARA!! Best Manager!! IN Miami!! Love MY CAR! More

by NY77FLYGUY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSE CAMARA
Sep 24, 2023 -

Lexus of Pembroke Pines responded

Thank you so much for giving a shoutout to Jose! He is an asset to the Lexus of Pembroke Pines team, and we will certainly pass your five-star review along. Enjoy the ride!

Sep 24, 2023 -

NY77FLYGUY responded

Thank you very much!!

September 22, 2023

I used the internet WiFi while there while waiting for my car service to be completed and it worked perfectly. Made a difference to me. . More

by rofam5br
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that our WiFi service made your wait time more enjoyable at Lexus of Pembroke Pines. We aim for a comfortable experience while we take care of your car's needs. Thanks for the positive feedback!

September 22, 2023

Excelent service. Richard was able to provide all the information we were looking for. He took the time to explain the different options and did not pressure us to g More

by IDEAVILA.777
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Richard provided you with excellent service and helpful information at Lexus of Pembroke Pines. It's great to see our team taking the time for thorough explanations without pressure. Looking forward to seeing you again in October!

September 22, 2023

I had a really good experience. Andre always gives me great service. I really enjoy going there More

by scorpio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Sep 22, 2023 -

Lexus of Pembroke Pines responded

Thanks for giving a shoutout to Andre and leaving Lexus of Pembroke Pines a five-star review! We enjoy having you as a valued customer.

September 21, 2023

Just purchased my FSport. I must say Aaron was great at helping me find the model I was looking for. He made my experience an amazing one along with the finance. Everything we More

by ericka.321
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Aaron was able to assist you in finding the perfect ride here at Lexus of Pembroke Pines, Erika. It's wonderful hearing about your smooth experience with us and we appreciate your kind words! Enjoy every mile in your new Lexus FSport!

September 21, 2023

It is fine if you are not in a hurry and don't mind a small, cramped waiting area. More

by SPERRYLAW
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Oct 11, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to hear you were dissatisfied with the timing of service and the size of our waiting area. We want all of our customers to have 5-star experiences when they visit us and will take note of these comments in order to make improvements where possible. If you have anything else to share, please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 21, 2023

The service department was outstanding. My car broke down when i was in town. and i was able to take it in on a Sunday. I knew they were not able to fix the problem on that day, but i was o More

by steve
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Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lexus of Pembroke Pines responded

Steve, it's great to know our service department at Lexus of Pembroke Pines was able to assist you promptly and efficiently. We're always here for your automotive needs!

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