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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,827 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,828 reviews

September 21, 2023

Just purchased my FSport. I must say Aaron was great at helping me find the model I was looking for. He made my experience an amazing one along with the finance. Everything we More

by ericka.321
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Aaron was able to assist you in finding the perfect ride here at Lexus of Pembroke Pines, Erika. It's wonderful hearing about your smooth experience with us and we appreciate your kind words! Enjoy every mile in your new Lexus FSport!

September 21, 2023

It is fine if you are not in a hurry and don't mind a small, cramped waiting area. More

by SPERRYLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Oct 11, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to hear you were dissatisfied with the timing of service and the size of our waiting area. We want all of our customers to have 5-star experiences when they visit us and will take note of these comments in order to make improvements where possible. If you have anything else to share, please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 21, 2023

It is fine if you are not in a hurry and don't mind a small, cramped waiting area. More

by SPERRYLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Oct 11, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to hear you were dissatisfied with the timing of service and the size of our waiting area. We want all of our customers to have 5-star experiences when they visit us and will take note of these comments in order to make improvements where possible. If you have anything else to share, please consider giving me a call. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 21, 2023

Patrick has been of a great assistance to me, i have been able to get the car that I wanted twice now. I am very thankful that he and the team were able to help me. More

by yanetsoto001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hotniel crespo
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Patrick and our team at Lexus of Pembroke Pines were able to assist you in finding the perfect car not once, but twice! Thank you for your kind words. We appreciate it!

September 21, 2023

Thomas is an absolute professional with alot of knowledge. By far the best salesman i have dealt with. Looking Forward to close more deals in the future with him. Excellent person. More

by RFAJARDO08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Thomas provided you with such a professional and knowledgeable service at Lexus of Pembroke Pines. We look forward to assisting you with more deals in the future! Thanks for your kind words.

September 21, 2023

Great customer service, product knowledge, friendly atmosphere and genuine desire to do business with customers More

by jay8080
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience at Lexus of Pembroke Pines! We strive for excellent customer service, and we appreciate your recognition. Thanks for choosing us, see you next time!

September 21, 2023

richard monivis is amazing. super smooth process with him. he gave a lot of information and provided any that was asked of him. i would definitely recommend him and i will be co More

by stephaniemvargas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Sofian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

Stephanie, we're delighted to know that Richard provided you with an excellent experience at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to seeing you again!

September 21, 2023

The service was great. Adeel was very professional and patient. Couldn’t be happier with the service More

by CATHYANN25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

Cathyann, we're so glad to know you had a great experience with Adeel at Lexus of Pembroke Pines. Thanks for your kind words about our service!

September 21, 2023

Fast and very good services. Jose L. Amaro is very professional. Dealer facility under construction, and still services are exceptional. More

by carlos.villazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose L. Amaro.
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Sep 22, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a fast and exceptional service experience with us at Lexus of Pembroke Pines, even amidst our ongoing construction. Thank you for recognizing Jose's professionalism! Safe travels in your new vehicle.

September 21, 2023

Staff at this dealership are professional, courteous and attentive. I would recommend my friends and family go visit this dealership if they are looking to buy a Lexus. More

by myriamharrison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2023 -

Lexus of Pembroke Pines responded

Myriam, we're so glad to know you had a positive experience with our team at Lexus of Pembroke Pines. Thanks for recommending us to your friends and family!

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