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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,836 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,836 reviews

September 18, 2023

Always an awesome experience, working with Marvin’s and his team of finance guys. Car so nice I had to get it twice. More

by MACKYXOXO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had an awesome experience with Marvin and our finance team at Lexus of Pembroke Pines! Enjoy round two with your new ride!

September 18, 2023

Chaotic, lies, aggravation throughout the whole process. Honesty goes a long way. Happy with the car we ended up getting. More

by H2DASO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zee Hanif
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Lexus of Pembroke Pines responded

While I'm glad to know that you're happy with your car, I'm sorry to read about the frustrations you experienced during your visit. We strive for transparency and honesty in all our dealings, so it's concerning if we've left a different impression. If there are specific issues or concerns you'd like us to address further, please don't hesitate to reach out directly at any time. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

September 18, 2023

Andre was really helpful. He and his team go above and beyond to make sure everything comes out perfect. More

by AMONTERO1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

Thanks for the shout-out! Andre and the team at Lexus of Pembroke Pines are always happy to go the extra mile for our valued customers. Until next time, drive safely!

September 18, 2023

Experience was great. Love this place and everyone was pleasurable to work with. I will definitely keep going here for vehicles. More

by johnckoskinen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Lexus of Pembroke Pines responded

John, we're so glad to know you had a great experience at Lexus of Pembroke Pines! We appreciate your support and look forward to helping with any future vehicle needs.

September 18, 2023

I went in for the 5000 miles. Andre was great and actually got my vehicle completed prior to the almost 2 hours I was told it would take. More

by mmoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

Efficiency is always our aim! Thanks for choosing Lexus of Pembroke Pines above the rest--we'll be sure to pass your kudos along to Andre and the team. Here's to another 5,000 miles!

September 18, 2023

Service was done professionally, courteous and quick! Would definitely recommend Lexus of Pembroke Pines to friends and family. More

by ROSYCASA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience with our service team at Lexus of Pembroke Pines! Thank you for recommending us, and we hope to see you again down the road!

September 18, 2023

Dealership was attentive to delivery of the vehicle. Well organized staff. This was my first experience with this dealership. More

by daniel8451
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
2.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

Daniel, we're glad to know your first experience with Lexus of Pembroke Pines was a positive one! Thanks for the feedback and enjoy your new vehicle!

September 18, 2023

I want to say Great job Jose! I appreciate the communication and attention to my service request More

by christianobando1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 19, 2023 -

Lexus of Pembroke Pines responded

Thanks for the shout-out! Jose will be happy to hear his assistance was appreciated. Until next time, drive safely! - The Lexus of Pembroke Pines Team

September 18, 2023

Sebastian was very friendly and communative about my service. I look forward to working with him again. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebasttian Mejia
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Sep 18, 2023 -

Lexus of Pembroke Pines responded

Angela, it's great to know Sebastian provided excellent service at Lexus of Pembroke Pines. We're looking forward to your next visit!

September 17, 2023

Best car buying experience , specially my finance manager was very informative and great positive attitude More

by DIAZNERSY8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 18, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a positive car-buying experience at Lexus of Pembroke Pines! It's great that our finance manager could provide the information and positivity needed. Thanks for sharing your feedback with us!

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