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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,870 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,870 reviews

September 19, 2023

Alon was professional, knowledgeable, and reacted fast to my needs. Located the car with the features I wanted in a very prompt fashion. The price negotiation was a little bit tense, as the Manager made it More

by NATALIADAVALOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know that Alon was able to assist you promptly at Lexus of Pembroke Pines. We apologize for any inconvenience caused by the warning light on your RX350, but rest assured, our team is here to help should it happen again. Enjoy your new ride!

September 19, 2023

I had a great experience, a Lexus, a Pembroke Pines couldn’t be any better service was really on point. I am very good. More

by HECTIR0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a great experience at Lexus of Pembroke Pines and found our service on point. Thanks for the positive review!

September 19, 2023

Fast and easy transaction, highly recommended for anybody looking for great support and service in Pembroke Pines More

by ITOYDANI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Lexus of Pembroke Pines responded

We appreciate your recommendation and are glad to know you found our service at Lexus of Pembroke Pines supportive and efficient. Thanks for the positive feedback!

September 18, 2023

Andre was really helpful. He and his team go above and beyond to make sure everything comes out perfect. More

by AMONTERO1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Sep 19, 2023 -

Lexus of Pembroke Pines responded

Thanks for the shout-out! Andre and the team at Lexus of Pembroke Pines are always happy to go the extra mile for our valued customers. Until next time, drive safely!

September 18, 2023

Experience was great. Love this place and everyone was pleasurable to work with. I will definitely keep going here for vehicles. More

by johnckoskinen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Behrent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Lexus of Pembroke Pines responded

John, we're so glad to know you had a great experience at Lexus of Pembroke Pines! We appreciate your support and look forward to helping with any future vehicle needs.

September 18, 2023

I went in for the 5000 miles. Andre was great and actually got my vehicle completed prior to the almost 2 hours I was told it would take. More

by mmoudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Sep 19, 2023 -

Lexus of Pembroke Pines responded

Efficiency is always our aim! Thanks for choosing Lexus of Pembroke Pines above the rest--we'll be sure to pass your kudos along to Andre and the team. Here's to another 5,000 miles!

September 18, 2023

Francesca was prompt in responding to my online request without being pushy which I appreciated. I was sent videos of vehicles that I was interested in and she stayed at the dealership past her scheduled More

by Sharetta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mono
Sep 18, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Francesca was able to provide you with the excellent experience we strive for at Lexus of Pembroke Pines. Your satisfaction is important, and it's great she went above and beyond to assist you!

September 18, 2023

Sebastian was very friendly and communative about my service. I look forward to working with him again. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebasttian Mejia
Sep 18, 2023 -

Lexus of Pembroke Pines responded

Angela, it's great to know Sebastian provided excellent service at Lexus of Pembroke Pines. We're looking forward to your next visit!

September 18, 2023

Always an awesome experience, working with Marvin’s and his team of finance guys. Car so nice I had to get it twice. More

by MACKYXOXO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had an awesome experience with Marvin and our finance team at Lexus of Pembroke Pines! Enjoy round two with your new ride!

September 18, 2023

Chaotic, lies, aggravation throughout the whole process. Honesty goes a long way. Happy with the car we ended up getting. More

by H2DASO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zee Hanif
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Lexus of Pembroke Pines responded

While I'm glad to know that you're happy with your car, I'm sorry to read about the frustrations you experienced during your visit. We strive for transparency and honesty in all our dealings, so it's concerning if we've left a different impression. If there are specific issues or concerns you'd like us to address further, please don't hesitate to reach out directly at any time. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

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