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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,842 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,842 reviews

August 29, 2023

I can always count on the expertise of the technicians when my car is in for service and I can rely on my service advisor John to keep me informed of the progress. And it is especially helpful when I am a More

by JKRONSTADT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 29, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that you've had consistent positive experiences with John and the Lexus of Pembroke Pines team. We appreciate your feedback about the convenience of our pick-up and loaner services too!

August 29, 2023

Marvens was very professional, patient and attentive. He would follow up to provide updates on his own - which is admirable. He made sure my car had everything I requested. I would definitely recommend More

by steph_grillo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Lexus of Pembroke Pines responded

Steph, it's great to know that Marvens and the rest of our team at Lexus of Pembroke Pines were able to provide you with such a positive experience! We're truly so glad we could meet your expectations. Enjoy your new car and don't hesitate to reach out if there's anything else we can do for you!

August 28, 2023

Staff is knowledgeable and helpful. I actually enjoyed my visit. I also appreciate the home delivery. More

by MUFENFITNESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know you had a positive experience with our team at Lexus of Pembroke Pines, and that the home delivery was convenient for you! Thanks for sharing your feedback!

August 28, 2023

Daren You're an honest salesman so hard to find. Keep being honest and the rest will follow at Lexus More

by DONRIEPURCELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 31, 2023 -

Lexus of Pembroke Pines responded

While it's wonderful to receive this praise for Daren, I'm very sorry if the rest of our dealership has let you down. We run our business with transparent professionalism so it's concerning to see we may have left the wrong impression. If there's anything else you're willing to discuss here, please don't hesitate to reach out to me directly. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

August 28, 2023

The best service in the industry. Wish I loved my car. I need to go bigger. Thanks More

by MARIAMIRO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
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Aug 28, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Pembroke Pines!

August 28, 2023

A truly pleasant experience. Efrain was most accommodating. Waiting patiently when I was unavoidably detained and late for our appointment. Also very knowledgeable regarding the More

by vandolynm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gemma Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Efrain and Francesca provided you with a fantastic experience at Lexus of Pembroke Pines! Thanks for your kind words about their professionalism. We look forward to your next visit!

August 28, 2023

John Steigle is and was a great service consultant. He is honest, very accommodating and knows his customers. More

by finerealtyinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigle
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Aug 28, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that John provided you with excellent service here at Lexus of Pembroke Pines. We appreciate your kind words and look forward to serving you again in the future!

August 28, 2023

We enjoy working with Patrick and the team at Lexus of Pembroke Pines! we received high quality service. Highly recommend. More

by NIKIANDTHOMAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Lexus of Pembroke Pines responded

It's great to know you enjoyed working with Patrick and our team at Lexus of Pembroke Pines. Thanks for recommending us!

August 28, 2023

friendly staff, quality work . .... satisfied with everything that was done. Would recommend to my friends More

by robert.sechriest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience with our team at Lexus of Pembroke Pines and appreciate your recommendation. Thanks for the review and kind words. Safe travels until we see you next time!

August 28, 2023

Aaron was super helpful and patient. He went above and beyond looking for cars that met my family's needs without complaint or hesitation. Would love to work with him again. Boris did a More

by Liliana Sosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 28, 2023 -

Lexus of Pembroke Pines responded

Liliana, it's great to know that Aaron and Boris were able to assist you in finding the perfect car for your family at Lexus of Pembroke Pines. We appreciate your feedback and look forward to working with you again!

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