Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,190 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 17,190 reviews

October 05, 2023

I had my car brought in for repair after a collision and wish I went to another dealer. Only part of my car was repaired and the process was very stressful. I still have to complete repairs elsewhere. Even More

by Yahoo
Recommend Dealer
No
Employees Worked With
None listed
Oct 11, 2023 -

Lexus of Pembroke Pines responded

I'm sorry to read about your experience with the repair process. It's clear we missed the mark and caused unnecessary stress, which is not our intention at all. I would like to personally look into this matter for you and ensure that any outstanding issues are resolved promptly. Please reach out when it suits you best so we can discuss further details of your situation. Thank you, Brian Martin - Body Shop Director - 954-443-2770

October 05, 2023

Reggie did help me lease a car a few years back. He gave me wonderful service and honesty. As a woman we always feel we’re taken advantage of in these situations and even if I was Reggie didn’t make More

by Kmaerovitz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
Oct 05, 2023 -

Lexus of Pembroke Pines responded

It's great to know that Reggie provided you with such a positive experience at Lexus of Pembroke Pines. We're glad he could make the process feel comfortable and straightforward for you. Looking forward to seeing you again when it's time for your next lease!

October 05, 2023

Todo durante la estancia en el Dealer fue excelente el trato por parte de la vendedora su nombre es Verónica muy amable y profesional de gran calidad, así de igual atenta y profesional la financista que e More

by JLABRADA42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia positiva con nosotros! Nos alegra saber que Verónica y nuestro equipo financiero en Lexus of Pembroke Pines pudieron ayudarlo de manera eficiente. Esperamos verlo nuevamente pronto!

October 05, 2023

Very polite and professional. Took my car in right away. Wait time to speak to my service advisor was very short. More

by ravaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
Oct 05, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that you had a positive experience with our team at Lexus of Pembroke Pines! We always aim for efficiency and professionalism, so it's great to see we hit the mark. Thanks for your review!

October 05, 2023

I absolutely dread the car buying experience but Patrick and Steve made this such a painless experience. More

by KALICIA7331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Patrick and Steve made your car-buying experience at Lexus of Pembroke Pines a smooth success! We appreciate the feedback!

October 05, 2023

Zee has an amazing customer service. I just bought my second car from him and he is always making sure that everything is well with the car and that we are happy we our purchase and if s More

by wallydonovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fanny Alfaro
Oct 05, 2023 -

Lexus of Pembroke Pines responded

Wally, it's fantastic to know that Zee provided you with such excellent service at Lexus of Pembroke Pines. We're grateful for your recommendation and look forward to assisting you in the future!

October 05, 2023

Lexus of PP provides exceptional service! They are very attentive to their customers! Highly recommend! More

by NATACHA1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvens St. Jean
Oct 05, 2023 -

Lexus of Pembroke Pines responded

We appreciate your high recommendation and are glad to know you had an exceptional experience at Lexus of Pembroke Pines, Natacha. Thanks for the positive feedback!

October 05, 2023

She is truly one of the best! Not only an expert in her field but her empathic approach, she was always available if I needed any pertinent questions answered. I can go on describ More

by Rosibel Cabrera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Pembroke Pines responded

Rosibel, it's fantastic to know that Sofia provided such a wonderful experience for you and your family at Lexus of Pembroke Pines. We're grateful for the recommendation! Wishing you many happy miles in your new vehicle.

October 05, 2023

I just purchased my 4th Lexus from Lexus of Pembroke Lines. Eid was her courteous, knowledgeable and helpful. He made the buying process simple and organized. Thank you ! More

by Agnieszka
Recommend Dealer
Yes
Employees Worked With
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a smooth buying experience with Eid at Lexus of Pembroke Pines. Thanks for choosing us again, and enjoy your new Lexus!

October 05, 2023

Lexus of Pembroke Pines has been my preferred dealership for the last 20 years. I always get the best service and treatment. Alejandro was not the exception! More

by andres cardona
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Lexus of Pembroke Pines responded

Andres, we're so glad to know that you've had a positive experience with us at Lexus of Pembroke Pines for the past 20 years! We'll be sure to pass your kind words along to Alejandro. Thanks for being such a loyal customer!

...
553
...