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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,836 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,836 reviews

August 23, 2023

Great customer service, my service advisor Jeff is the best! I drive all the way from Cutler Bay, FL to Pembroke Pines because this location has the best customer experience! More

by Tacci1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Aug 24, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Jeff and our team at Lexus of Pembroke Pines have provided you with great customer service! We appreciate your dedication to driving all the way from Cutler Bay. Thanks for sharing this positive feedback!

August 23, 2023

Good service experience but took long time to get in touch with correct person to make appointment More

by vermad1969
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Lexus of Pembroke Pines responded

We are happy to hear from you! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Drive safely until we see you again!

August 23, 2023

Very professional. Texted ant least once every week to update progress on the vehicle. Truck looks good as new! Highly recommend. More

by Cristin1014
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Patricia Trujillo-Silva
Aug 24, 2023 -

Lexus of Pembroke Pines responded

Cristin, we're glad to know you had a positive experience with us at Lexus of Pembroke Pines. Thanks for recommending our services and enjoy your newly serviced truck!

August 23, 2023

Efraín was very professional and knowledgeable. Quick to answer any questions. Very pleased to have purchased my car with him. No games. He asks for what you are looking for and let’s you know what More

by ptr_1721
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Efraín was able to assist you effectively and professionally at Lexus of Pembroke Pines. We strive for transparency in our process, so it's great hearing your car buying experience went smoothly! Enjoy your new ride!

August 23, 2023

John Stiegel is an amazing service provider! He kept me thoroughly updated and made me feel very comfortable. He always handles his clients with such care and he’s the reason I’ve been a loyal c More

by lisadawnmaloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steig
Aug 23, 2023 -

Lexus of Pembroke Pines responded

Lisa, we're so glad to know that John has been providing you with exceptional service for 20 years at Lexus of Pembroke Pines. Thank you for your loyalty and the wonderful review!

August 23, 2023

Fue un excelente servicio con todo, me resolvieron rápido y muy contenta con todo. Muchas gracias. More

by lmenacalix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
Aug 24, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos el apoyo y esperamos volver a verle en el futuro!

August 23, 2023

Estoy muy contenta con la compra. .tos me atendieron de lo mejor muchas gracias.ok More

by luciascandona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donna Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Amato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Esperamos volver a verle en el futuro!

August 22, 2023

Great service from Sebastian Mejia. Many thanks. He promptly greeted me and made sure the vehicle was serviced in a timely manner. More

by CRISTY09
Recommend Dealer
Yes
Employees Worked With
Sebastian Mejia
Aug 22, 2023 -

Lexus of Pembroke Pines responded

Cristy, we're glad to know Sebastian welcomed you to Lexus of Pembroke Pines with fantastic service! Thanks for your review!

August 22, 2023

Very helpful, patient and straight forward about certain steps that was about to take place. More

by LENE2490
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Lexus of Pembroke Pines responded

We're so happy to hear you had a straightforward and easy experience here at Lexus of Pembroke Pines. Thank you for taking the time to share your feedback!

August 22, 2023

The service was fine. This is the last time I am going to fill out a survey. I have better things to do than find my password. More

by HDOAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adres Gutierrez
Aug 22, 2023 -

Lexus of Pembroke Pines responded

We appreciate your feedback and are glad to know you enjoyed your experience at Lexus of Pembroke Pines. Thank you for taking the time to share, and we hope to earn your business again down the road!

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