Lexus of Pembroke Pines

Clean. Very friendly. Made my car buying experience painless and fairly easy. I didn't have to wait for hours to pass by. Very friendly. Made my car buying experience painless and fairly easy. I didn't have to wait for hours to pass by. More

Great buying experience! !! My sales person Lorena Ortiz is extremely knowledgeable, helpful and efficient. Finance is great. !! My sales person Lorena Ortiz is extremely knowledgeable, helpful and efficient. Finance is great. More

Very nice and courteous. They repaired my car flawlessly without any problems. I recommend this service department. They repaired my car flawlessly without any problems. I recommend this service department. More

Andres G. (Service Department) nice guy was very PROFESSIONAL and EXCELLENT manners . I would like for him to be my Service Advisor. Also Patrick Hew , my Sal (Service Department) nice guy was very PROFESSIONAL and EXCELLENT manners . I would like for him to be my Service Advisor. Also Patrick Hew , my Sales point of contact who is always available to do what is needed. More

La experiencia y la calidad de atención fue excelente 👌, lo recomiendo 100% , Lexus of Pembroke Pines es magnífico. Gracias. lo recomiendo 100% , Lexus of Pembroke Pines es magnífico. Gracias. More

I brought in my car for the new second key, which I never received. The place is dirty, and very nasty. After an hour and a half for a simple key, when I left the heat was set on full blast so I came back an received. The place is dirty, and very nasty. After an hour and a half for a simple key, when I left the heat was set on full blast so I came back and they reset it and tested the key. Then when I got home, I looked at the key and it was not the same as the other one I already had. I called and called and finally got the service manager who told me about the third piece. No one there was interested in the extra piece for the key and when I talk to the service manager we figured it out at that time. I asked him when I got there. I showed him that extra third piece and he said don’t worry, put it in your pocket but the communication between client and staff is at zero. now my air-conditioning is not working well ever since for some reason, they turned my heat on full blast, which had nothing to do with why I was there, which was just to pick up a long overdue second key, which Lexus and the dealership did not give me a time of purchase. I can go on and on but it’s not worth it from sales person down to service, etc. More

The Collision Center had my car for 8 weeks. During a rain storm, the interior carpet got wet. They had to remove both seat belts (not sure why since they did not give me any info), they put b During a rain storm, the interior carpet got wet. They had to remove both seat belts (not sure why since they did not give me any info), they put both seat belts back on twisted. I had to bring it back and they fixed the driver seat belt but not the passenger seat belt. Careless work! More

The online price was not the same as the price they charged for the service. I explained to the advisor that the online price was cheaper. Also, they didn’t explain why the check engine light was still charged for the service. I explained to the advisor that the online price was cheaper. Also, they didn’t explain why the check engine light was still on after receiving service. More

An amazing experience. Everything was settled in advance and we were in and out in no time. Our sales person, Eid, was very nice, friendly and honest. Its how car buying Everything was settled in advance and we were in and out in no time. Our sales person, Eid, was very nice, friendly and honest. Its how car buying should be. More

Erik found the right car that I wanted and Dayton helped me make it possible’s. Great job guys me make it possible’s. Great job guys More