Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,847 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership
View Awards

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,847 reviews

August 17, 2023

better customer service, explanation of the work completed in each vehicle, improvement of the vehicle check system such as software, technical etc. More

by CESAR YNFANTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2023 -

Lexus of Pembroke Pines responded

Cesar, I'm sorry to read that you were not fully satisfied with our customer service and the explanation of work completed on your vehicle. We strive for transparency in all we do, so this feedback is important to us. Please reach out directly if you'd like further clarification or have any other concerns. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

August 17, 2023

John is so awesome! He always provide excellent customer service. He is definitely top tier! More

by Shakavia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Aug 18, 2023 -

Lexus of Pembroke Pines responded

Shakavia, we're elated that John has demonstrated our commitment to customer service! Thank you for supporting Lexus of Pembroke Pines!

August 17, 2023

Excellent service as usual. Seamless drop off and pick up… I wouldn’t go anywhere else to service my car ! More

by Eric Ubiera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Gutierrez
Report | Print
Aug 18, 2023 -

Lexus of Pembroke Pines responded

Eric, we're delighted to know you had another seamless service experience at Lexus of Pembroke Pines. We appreciate your loyalty and look forward to seeing you again in the future!

August 17, 2023

I dealt with Jose and he was very thorough at explaining everything that needed to be done that day, how long it would take, and when to come back in for my next service. He was very professional and nice. More

by kaylafaulkner2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Amaro
Report | Print
Aug 18, 2023 -

Lexus of Pembroke Pines responded

We're glad to know that Jose provided you with a thorough and professional service at Lexus of Pembroke Pines! We appreciate your feedback, and look forward to seeing you for your next visit!

August 17, 2023

Zee kept in touch, when they got the exact model, he gave me a good price and got it, fast More

by Guyana1ShaunAKR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Lexus of Pembroke Pines responded

We're happy to hear our sales team provided you with such attentive and efficient service. We thank you for sharing your positive experience with us, and hope you enjoy the new ride!

August 17, 2023

Jose "Tito" provided the best service I've had in years! He really knows how to provide the best customer service in the industry! More

by Darias25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tito
Report | Print
Aug 17, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Tito provided you with top-notch service at Lexus of Pembroke Pines! We appreciate your kind words and look forward to serving you again in the future!

August 17, 2023

Adeel make everything easy for me when I was getting my car. He was very patient and took time to show me the best options. Thanks again! More

by mxdniang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adeel Sadiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Adeel was able to assist you effectively at Lexus of Pembroke Pines. Thanks for your kind words and happy driving!

August 16, 2023

Great place to be, every one so nice and helpful, thanks very much for your time! More

by gstraight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gonzo Dussan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Lexus of Pembroke Pines responded

Thanks so much for the great review! Our team at Lexus of Pembroke Pines looks forward to serving you for years to come. Until next time, drive safely!

August 16, 2023

Every department very professional, every person is did a great job, I will recommend without any doubt More

by YZUSINA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sofia De Cespedes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Lexus of Pembroke Pines responded

We couldn't ask for a better recommendation! Thanks for choosing Lexus of Pembroke Pines above the rest!

August 16, 2023

Irv was great I will come back to him to buy my next car Thanks More

by Jeffkheist
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Irv Smith
Report | Print
Aug 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for reviewing Irv and Lexus of Pembroke Pines! See you next time!

1
...
562
563
564
...
1685