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Lexus of Pembroke Pines
Pembroke Pines, FL
16,565 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,565 reviews
July 20, 2023
Lexus of Pembroke Pines has the best service advisors in the business. Jose Amaro Assisted me with my vehicle and provided regular updates on the status. the business. Jose Amaro Assisted me with my vehicle and provided regular updates on the status. More
by starskysmith
Verified CustomerEmployees Worked With
Jose Luis Amaro *****5 stars*****
July 20, 2023
Generally, the service department, service advisors, and quality of service seem to have slipped in recent months. I've had two or three instances when the service department had incorrect information on my quality of service seem to have slipped in recent months. I've had two or three instances when the service department had incorrect information on my cars, the service advisor's name given to me was incorrect, he no longer worked there, no service advisor was not notified that I was there waiting for 45 minutes to meet with an advisor, I was not notified promptly when my car was completed, and I was promised follow up which did not occur. Service has generally been good over the many years that I have been involved with Lexus of Pembroke Pines, but the only consistently great service has been Richard Monivis, who has always been very helpful with all the cars that I purchased from him. More
by Rodney Miller
July 20, 2023
I bought out the lease on my 2020 ES 300H. Nick was very helpful when I first leased it, and now again when I purchased the car. Thank you Nick!o Nick was very helpful when I first leased it, and now again when I purchased the car. Thank you Nick!o More
by jlipson
Employees Worked With
July 20, 2023
Great service as always, they had me in and out just as I like and made sure everything was still done accurately like and made sure everything was still done accurately More
by CHERI.HEWAN1
Employees Worked With
July 20, 2023
I was very pleased with every step of the sales process. There were no surprises and I bought the car for for the price given me over the phone. There were no surprises and I bought the car for for the price given me over the phone. More
by jgbrier
July 19, 2023
Anyone looking for a vehicle should contact Lorena. She took a difficult situation and turned it into to a win for me. She took a difficult situation and turned it into to a win for me. More
by Robfaber
Employees Worked With
July 19, 2023
Very courteous and friendly. I did not feel rushed, anxious or pressured.. such a relaxed process I did not feel rushed, anxious or pressured.. such a relaxed process More
by mgill64
July 19, 2023
I have the experience of dealing with your staff who acts in a professional manner. Jeffrey Hernandez communicates throughout the service period and update me. I find him to be a polite and caring person. in a professional manner. Jeffrey Hernandez communicates throughout the service period and update me. I find him to be a polite and caring person. More
by ESSIE1961
Employees Worked With
Jeffrey Hernandez
July 19, 2023
the guys are always nice. the wait time is moderate. the most important is that they do a good job with the car, it shows no technical issues in between the services. the wait time is moderate. the most important is that they do a good job with the car, it shows no technical issues in between the services. More
by allenmur16
Employees Worked With
