Lexus of Pembroke Pines

I was treated like royalty! When I visited to refinance my car, Tom took excellent care to ensure that the transaction went quickly and smoothly. When I visited to refinance my car, Tom took excellent care to ensure that the transaction went quickly and smoothly. More

Amazing service from Jose amaro every time I go and need something he always there to help the whole team is amazing they do an amazing job something he always there to help the whole team is amazing they do an amazing job More

The customer service was excellent, Lorena and her team were awesome, they went above and beyond to provide me with the car I requested. were awesome, they went above and beyond to provide me with the car I requested. More

I recommend Rafael Genao 100*100. This is a sales specialist never seen before. He is a simple, kind, super noble, professional person and the most important thing is the knowledge he This is a sales specialist never seen before. He is a simple, kind, super noble, professional person and the most important thing is the knowledge he has for you to make the decision of the car that you want, without any kind of pressure and with the patience to give you a tour of the whole place to Show you all the models and do a test drive in the desired model, which for me is very essential, to familiarize you with the car of your dreams. Thank you very much Rafael, I am really super happy for your help. Take care and we are in contact More

Amazing experience and great costumer service at the dealership with wonderful employees available of taking care of business dealership with wonderful employees available of taking care of business More

Exceptional customer service from Darren. Let him know the car that I was looking for and eventhought at the moment the dealership did not have it, he showed me other cars in the inventory. D Let him know the car that I was looking for and eventhought at the moment the dealership did not have it, he showed me other cars in the inventory. Darre was able to find the car that I wanted. Very knowledgeable about his product. More

I only got to look at cars but the good service, without feeling any pressure to buy, and the dedication to explain my options was what Edgar did to end up buying the car according to our finances. I recomm feeling any pressure to buy, and the dedication to explain my options was what Edgar did to end up buying the car according to our finances. I recommend it with my eyes closed...thanks again my friend.. More

Excellent attention from Mr. ROD, the waiting time was shortened the service performed was great ROD, the waiting time was shortened the service performed was great More

Never taking my car back to this facility ! Terrible service unprofessional staff with the exception of one or two. I’d rather and will continue to take my vehicle from JM LEXUS we’re the trea Terrible service unprofessional staff with the exception of one or two. I’d rather and will continue to take my vehicle from JM LEXUS we’re the treatment and services are seamless. Alejandro NEVER REACHED OUT to tell me my car was ready or atleast retried to reach out I had a loaner a full week after while he told me through text that he was unfortunately at the doctors and no one called in his behalf . But yet I’m hounded for a survey and was called to see if I wanted to upgrade from my vehicle to an IS . I called I left my water canteen in the back seat and they tell Me to my face I didn’t . I DID ! I took it with me that morning during the transfer of vehicle I forgot it in the back seat everyone gave me the run around . More

Lorena Ortiz was very helpful and responsive the entire process. I am very pleased with the service she provided. process. I am very pleased with the service she provided. More