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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,826 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,826 reviews

August 02, 2023

Zee earned my business by being kind and in contact with me all threw the phone, I was looking for a LX 600 and no one close by Coral Springs had the exact one, I was looking for. I told him which one I wan More

by Guyana1ShaunAKR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that Zee was able to assist you in finding the perfect Lexus LX 600! Our team at Lexus of Pembroke Pines is always here for any assistance. Thanks for recommending us and enjoy your new ride!

August 02, 2023

I am highly disappointed in the services that I received here. First, extremely long wait time. secondly, the service guy was rude. Third, after finally receiving my car the car wasn’t washed after they tol More

by swrig31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember their names
Aug 07, 2023 -

Lexus of Pembroke Pines responded

I'm really sorry to read about your recent experience with us. It's clear that we didn't meet the high standards of service and respect that you, as a valued customer, should always expect from our team. We certainly don’t want any guest feeling disrespected or overlooked in any way. I'd like to personally address this situation and ensure it doesn't happen again in the future - please reach out at your earliest convenience so we can discuss this further. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

August 02, 2023

It's always a pleasure working with Jose Amora and the team at Lexus of Pembroke. I also appreciate the service being fast and efficient! More

by aalancaster97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amoura
Aug 03, 2023 -

Lexus of Pembroke Pines responded

We're glad to know you had a positive experience with Jose and our team at Lexus of Pembroke Pines! We always aim for efficient service. Thanks for the review!

August 02, 2023

Solved the issue right away and gave me a super nice loaner for the day, thank you Lexus! More

by Liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian
Aug 03, 2023 -

Lexus of Pembroke Pines responded

Liz, thank you for leaving Lexus of Pembroke Pines a five-star review! We love to hear when our customers are happy with our services. Have a great day!

August 02, 2023

Excellent quality of service. Service performed fast. Personal is so kind and professional. Strongly recommend this dealer. More

by DANIEL@QUICK-HUB.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lexus of Pembroke Pines responded

Hi Daniel - We appreciate your recommendation and are glad to know you had a positive experience with our team at Lexus of Pembroke Pines. We strive for quick, quality service! Thanks again.

August 02, 2023

I am very impressed with your dealership. I was first contacted by Mano, who then introduced me to Valentina Vergara. Within a day your General Manager, Andre Armani followed up to make sure More

by frank.lucas
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eleazar "Mano" Sanchez
Aug 02, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know that our team, especially Valentina, provided you with such a positive experience at Lexus of Pembroke Pines. We strive for understanding and compassion in all situations. We hope your new SLC AMG 43 brings you much joy. Thank you for choosing us!

Aug 02, 2023 -

frank.lucas responded

Thank you for your kind words!

Aug 02, 2023 -

frank.lucas responded

Thank you for your kind words!

August 02, 2023

Great Personal Service as always. Jose Amaro is the service guy of the year. thank you!!! More

by Albert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose AMARO
Aug 03, 2023 -

Lexus of Pembroke Pines responded

Albert, thank you for leaving Lexus of Pembroke Pines a five-star review! We are so glad that Jose continues to deliver exceptional service. See you next time!

August 02, 2023

Excellent service! Definitely will recomen Edgar he’s very knowledgeable and was able to answer all my questions. More

by FERNANDEZMARISABEL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2023 -

Lexus of Pembroke Pines responded

Marisabel, we're delighted to know Edgar was able to provide you with excellent service at Lexus of Pembroke Pines. Thanks for recommending us and your positive feedback!

August 02, 2023

I want to express my gratitude to Michael and the whole team, they work very professionally, quickly and carefully with clients, I am very satisfied! More

by MAIRAMBIRAGOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Lexus of Pembroke Pines responded

We're so glad to know you had a great experience with Michael and our team at Lexus of Pembroke Pines. We strive for professionalism and efficiency in all we do, thank you for your kind words!

August 01, 2023

My experience with Brian was fantastic! He was attentive to my questions and had a quick follow up for all my needs throughout the two week duration that I was using their service. He is ve More

by ivonnecorrea1720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Lexus of Pembroke Pines responded

We're delighted to know that Brian was able to provide you with the fantastic service we strive for at Lexus of Pembroke Pines. Your feedback is greatly appreciated, and we look forward to seeing you again in the future!

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