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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

March 16, 2023

Great customer service, help me with what I need for my car and and the price is fair enough More

by cocsonr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 17, 2023 -

Lexus of Pembroke Pines responded

Thanks for the great review of Lexus of Pembroke Pines.

March 15, 2023

Best dealership in the F’ing world hands down. Only see car salesman Marvens, he’s the best. More

by RickDog Nesbitt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with Marvens and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

March 15, 2023

Nina Paul made this transaction the easiest and most pleasant car experience I have ever had. No pressure, no sales nonsense. She is honest and wants what is best for you. An honest auto salesperson More

by kelle3345
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nina Paul
Mar 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful purchase experience working with Nina and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

March 14, 2023

My husband and I have been leasing and purchasing cars from Richard Monivis, at Lexus of Pembroke Pines for over twenty years! Richard, along with Moez Sachedina, have always treated us respectfully and p More

by DHFLEISC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Lexus of Pembroke Pines responded

We are ecstatic to hear from a loyal customer of Lexus of Pembroke Pines! It makes us smile to hear that Richard, Moez, and the team always deliver a quality purchasing process. Thank you for your 5 stars, and have an awesome day!

March 14, 2023

I have purchased or leased 4 or 5 cars there and usually had a good experience. My recent visit was to get information about purchasing my car from its lease. I made an appointment with Nicholas Ensey (I ac More

by MTROP67067
Purchase Time
Recommend Dealer
No
Employees Worked With
Nicholas Ensey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Ramos
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2023 -

Lexus of Pembroke Pines responded

I sincerely apologize for the issues you have encountered working with us. Our goal is to deliver a professional and accommodating purchase experience, and we never intend to inconvenience or mislead our guests. I assure you that we will use this feedback to improve our communication practices in the future. Lastly, I can see that we have let you down, and I would appreciate another chance to speak with you so I can better address this feedback. If you are willing to discuss this further, please feel free to reach out. Best, Lynn Gonzales - Customer Relations Manager - 954-381-7993

March 14, 2023

Great service and very helpful staff who answer all questions without hesitation. Love how fast the service was as well. More

by JESSIMIC44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

March 13, 2023

Amazing service. friendly staff members ready to help & assist in every way they can help. More

by Carlos C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Carlos, thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

March 13, 2023

We are satisfied to work with Valentina Vergara from Lexus of Pembroke Pines. We are done deal supper fast. Thanks for your helps. More

by DAOTRANGPHAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that Valentina delivered such a successful purchase experience. Drive safely, and we hope to see you again at Lexus of Pembroke Pines!

March 13, 2023

I have been a customer for many years, and the service is always superb. Jeffrey, my advisor is always very helpful. Thank you ! More

by ramdeenl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had such a successful service experience working with Jeffrey and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

March 13, 2023

It met my expectations ; service advisor was professional with dealing with the situation. and kept me informed. More

by brendacmp
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Mar 14, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

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