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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,536 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,535 reviews

January 16, 2023

Five star for Lexus of Pembroke Pines for the amazing service. Jeffery Hernandez, my service consultant provided me an excellent service. He is very knowledgeable and courteous. He explained me the servi More

by bflabu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffery Hernandez
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for giving our dealership such a fantastic rating! Jeffrey will be so pleased that your experience went seamlessly thanks to his assistance. Feel free to call or stop by if there is anything else we can do for you! - Lexus of Pembroke Pines

January 16, 2023

Excellent Customer service. My car, a 2017 Lexus LS, has always been serviced at this dealership and no complaints. More

by Carolyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Fuller
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

We are grateful for your trust and loyal business, Carolyn! The team is here to help with all of your Lexus needs! Thanks for your support and feedback.

January 15, 2023

Veronica es clara, precisa, honesta y sobretodo excelente vendedora. Siempre contestó de mis mensajes y llamadas de manera rápida. Fue un placer trabajar con ella la compra de mi vehículo! Le deseo mucho More

by Ibis Alvarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Ibis, gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Veronica. Apreciamos las palabras amables y esperamos volver a verle en Lexus of Pembroke Pines!

January 15, 2023

Very pleased with the customer service at this dealer. Every time I take my car there, they are very professional. More

by DEEBRAVO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate your support and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 15, 2023

Seller was very helpful and extremely knowledgeable. Would definitely go back to him again if I need another car! More

by eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amed Rordiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ariel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Eric, thank you for the great review! We appreciate the kind feedback and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 15, 2023

Excelente servicio y atención personalizada me ayudaron con otro vehículo mientras estaba en servicio el mio More

by FADEL.CHAYEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Apreciamos el apoyo y esperamos volver a verle en Lexus of Pembroke Pines. Que tenga un buen día!

January 15, 2023

Gustavo was an excellent professional and very cordial in his communication. Highly recommended for his commitment to the Brand. More

by FABIO LIVEROTTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Fabio, thank you for the review! We appreciate the kind feedback about Gustavo and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 15, 2023

I’ve been doing my services at this location and I’m always satisfied with the quality care customer service they have. The entire crew there is amazing, caring and courteous. More

by jean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review, Jean! We appreciate your support and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

January 14, 2023

Always willing to take me last min without a appointment. Everyone always are friendly . Convenient location and fast turn around . More

by PRISCYHELLWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Lexus of Pembroke Pines responded

It makes us smile to hear that you can always depend on our quality team at Lexus of Pembroke Pines. Thank you for the high-star rating!

January 14, 2023

Service was excellent. John was super helpful and went above and beyond for me. Can’t thank him enough. More

by agirardi1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Steigele
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Jan 16, 2023 -

Lexus of Pembroke Pines responded

Thank you for the review! We appreciate the kind words about John and hope to see you back again at Lexus of Pembroke Pines. Safe travels!

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