Lexus of Pembroke Pines

I have to say my experience was AMAZING ALEX WHITMON the best salesperson!!!!!!!!!!!!!! had an amazing time! best salesperson!!!!!!!!!!!!!! had an amazing time! More

Simply the best car buying process ever! Knowledgeable, professional, polite, and accommodating staff. We came in to the dealership late in the afternoon and drove away in an excellent car t Knowledgeable, professional, polite, and accommodating staff. We came in to the dealership late in the afternoon and drove away in an excellent car the same day. The deal was good, and the car was delivered in a mint condition. Amed did follow-up on the 2nd key and answered all questions promptly. Andres was quick and efficient in getting finance approved and processing all papers electronically. Overall, it was the easiest and most enjoyable experience getting a car for us. More

Andres provided outstanding customer service from start to finish. He is professional , efficient and honest. I strongly recommend buying your next car with Andres to finish. He is professional , efficient and honest. I strongly recommend buying your next car with Andres More

I have been working with Michelle for many years. Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! Her response time is amazing and she always will follow-up on any issue. I would highly recommend her to anyone. Thank you Michelle! More

Alex is the best. The customer service is exemplary. I would not go anywhere else. The customer service is exemplary. I would not go anywhere else. More

Are you looking for a great deal, no pressure, stress free experience as you shop for your vehicle? Then Lexus of Pembroke Pines is the dealership for you and Mr. Darren Lusane, Sales Associate extraor free experience as you shop for your vehicle? Then Lexus of Pembroke Pines is the dealership for you and Mr. Darren Lusane, Sales Associate extraordinaire is definitely who you need to contact! Mr. Lusane is professional, very knowledgeable and will give you his undivided attention working tirelessly to locate the perfect vehicle you are searching for! Mr. Lusane is very personable and provided outstanding customer service prior to and after the sale of the vehicle. He promptly responded to all inquiries regarding the vehicle I was interested in purchasing. I highly recommend Mr. Lusane for your next purchase, you will not be disappointed! More

La atencion pesima quede muy desepcinada de el servisio . Lo siento fatal no regreso ahi Lo siento fatal no regreso ahi More

For the past several years Rafael Genao has been our "go to person" at Lexus based on his deep knowledge, honesty, and GREAT customer service. I have always found Rafael to be very reliable in terms of adv to person" at Lexus based on his deep knowledge, honesty, and GREAT customer service. I have always found Rafael to be very reliable in terms of advising us when, what, and how it makes the most sense for us when it come time to renew our vehicles, offering his opinion with our best interest in mind. It is always a pleasure doing business with Rafael. More

They have communication problems. The car was not properly prepped when I received it (mats not installed, could not find the wheel locks, dirty rear window). No thorough explanation The car was not properly prepped when I received it (mats not installed, could not find the wheel locks, dirty rear window). No thorough explanation of features. It took me 3 hours after we had already agreed on model, vin No. and price. Dealer salesman did not show up promptly at the appointed time after we had driven 1 hr. to get there and got there on time.. More

Muchas gracias por el servicio y por toda la atención que nos diste desde que llegamos los carros que mostraste y cuál realmente quise nos diste desde que llegamos los carros que mostraste y cuál realmente quise More