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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,747 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,747 reviews

November 06, 2022

We have been Lexus customers for 15 years, the attention from Mario Padrón, as usual, has been special, we hope that the dealer's service continues to be up to the extraordinary quality of our cars. More

by Hilda Brito/ Alejandro Bello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario F Padron
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Nov 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful purchase experience working with Mario and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Never a disappointment. From, sales, service, management,technicians, cleanliness, receptionist, cashiers, and anyone I forgot The owner should be proud of this facility. More

by fuller69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Sebastian is great! Accepted my car quickly and had it back to me just as fast! More

by bermudez1301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
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Nov 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 06, 2022

Andres fit me into his busy schedule at the last minute when my car got towed into the service center. He managed to fix my broken tire and kept my work schedule in tact with a loaner vehicle. What conside More

by drfudi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDRES FEDERICO GUTIERREZ MENESES
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Nov 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Andres and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 05, 2022

Very professional sevice. The valet service is perfect for me as I live in Delray Beach More

by BSTEVENS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Lexus of Pembroke Pines responded

We are ecstatic to hear that you enjoyed your visit to Lexus of Pembroke Pines. Thank you for the great review!

November 05, 2022

Outstanding/Excellent service provided by Gustavo. Never fails to be attentive to the needs of the customer. More

by MATIAS.MATIAS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Lexus of Pembroke Pines responded

Thank you for the excellent review of Lexus of Pembroke Pines! We will be sure to tell Gustavo you appreciated his help. Take care!

November 05, 2022

After getting into an accident resulting in a flat tire and having a stressful evening, Gustavo went above and beyond to make my experience go smoothly. More

by angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2022 -

Lexus of Pembroke Pines responded

Angela, thank you for stopping by to review Lexus of Pembroke Pines. It makes us proud to hear that Gustavo and our team were able to assist you in your time of need! Take care.

November 05, 2022

Lexus at PEMBROKE Pines with Jose Amaro is my car’s second home, give me a piece of mind knowing my car is always been taken care of with best. Thank you More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Nov 06, 2022 -

Lexus of Pembroke Pines responded

Harvey, it's so wonderful to see that Jose always provides you with the high-quality care you've come to expect during your service visits to Lexus of Pembroke Pines! Thank you for having confidence in us.

November 05, 2022

John Steigle (my service advisor) and Jose the (service manager) are awesome professionals who care about their customers! For this reason, I have been a loyal customer of Lexus of Pembroke Pines for nume More

by VINCENT_RED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Marsala, Lourdes
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Nov 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with John, Jose, and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

November 05, 2022

Excellent customer service , quick resolution to my vehicles issues Andre Rust had great communication skill and understood my concerns More

by erabbit1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Report | Print
Nov 07, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with Andre and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

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