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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,768 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,768 reviews

November 08, 2025

Jose Amaro is a master of customer service. He provided me with all the things I needed to get my vehicle repaired. In my situation, I was worried somewhat but Jose quickly put my mind at ease More

by craig.russell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 10, 2025 -

Lexus of Pembroke Pines responded

Craig, your feedback made our day! It's wonderful to hear Jose provided transparent and accurate service at Lexus of Pembroke Pines. Thank you for choosing our team!

November 08, 2025

The dealership service department does not troubleshoot car issues. If the problem is not infront of them they do not resolve More

by mark.cirelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donna Osborne
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rivera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Armani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pastukhov
3.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
3.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
3.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
3.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
3.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2025

I had an excellent experience at Lexus of Pembroke Pines Service Center! From start to finish, the staff was professional, friendly, and efficient. My service advisor took the time to clearly explain what m More

by ABUASADHAQUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about our service center! We are happy to hear about your excellent experience from start to finish. See you next time at Lexus of Pembroke Pines!

November 07, 2025

I sincerely dislike purchasing automobiles. With Mr. Otony Lantiqua it was a quick, easy, and the purchase went very smoothly. I would highly recommend Otony, he is a hard working honorable More

by acgsarasota
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Lexus of Pembroke Pines responded

We're happy to hear that Otony made your experience a positive one at Lexus of Pembroke Pines. Your recommendation means a lot to us, and we wish you safe travels in your new car!

November 07, 2025

OTANY was very helpful and what I really like the most is that I didn’t feel pressured to purchase a car. More

by JKUHN315
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about Otany and our team! We appreciate your business and hope to see you again at Lexus of Pembroke Pines!

November 06, 2025

Not sure about their other services, but the paint job was definitely not what I expected from professionals. I had to spend over 15 minutes explaining to the so-called professionals how the job wasn’t do More

by HEQ1014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wayne
November 06, 2025

This dealership is not here to serve customers but to gain a profit. Nothing was done to my car for the basic maintenance I have paid for or to address the ongoing problem that I have taken the vehicle f More

by havergal321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rush
November 06, 2025

Jeffrey Hernandez is a very trusted service advisor always takes care of me and my vehicle More

by eche8260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Hernandez
Nov 06, 2025 -

Lexus of Pembroke Pines responded

Thanks for trusting Jeffrey with your service needs at Lexus of Pembroke Pines! We are grateful for your business and five-star rating.

November 06, 2025

Very Warm, professional and courteous staff. Everyone made you feel welcomed and special. Will always refers family and friends to this dealer. More

by ANNMARIECLARKE60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gema
Nov 07, 2025 -

Lexus of Pembroke Pines responded

Thank you for your thoughtful review! We're pleased that our team made you feel welcome and appreciated. Your recommendations mean the world to us. We look forward to serving you in the future. - The Lexus of Pembroke Pines Team

November 05, 2025

I love the vehicle from the moment I saw it, and I knew I just had to get it! More

by vladimir.levasseur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Lexus of Pembroke Pines responded

Here at Lexus of Pembroke Pines, we always value and appreciate our customers' feedback. Thank you, Vladmir!

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