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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,795 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,795 reviews

October 01, 2022

Satisfaccion garantizada buena comunicacion,amabilidad, seriedad, en especial Isidro Garcia y Efrain Saavedrano me dieron toda la informacion necesaria y no tuve que esperar para la recogida del carro al l More

by mmechito27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isidro Garcia
Oct 04, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con Isidro, Efraín, y el equipo Lexus of Pembroke Pines team. Apreciamos el apoyo y esperamos volver a verle en el futuro!

October 01, 2022

They where all very attentive and knowledgeable at the dealership, specially Mikhail. Highly professional and diligent. I certainly recommend him to anyone looking to purchase a Lexus! More

by silviasune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Mikhail and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

October 01, 2022

Pleasant, service oriented, efficient, effective, timely, courteous, commuted. It was a very positive visit there. More

by bperdue
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 03, 2022 -

Lexus of Pembroke Pines responded

It means a lot that you are a happy customer! Thank you for choosing Lexus of Pembroke Pines and for sharing your experience. Drive safely!

October 01, 2022

From entering the doors, everyone was helpful. Very attentive. Nicholas is interested in listening and takes time to explain all details and work with you. I will come back in a few months wi More

by drumdude_78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boris
Oct 03, 2022 -

Lexus of Pembroke Pines responded

We are delighted that you had such a positive experience with Nicholas and the team! Thank you for choosing Lexus of Pembroke Pines and for sharing your feedback. Safe travels ahead!

October 01, 2022

Lexus of Pembroke Pines is a first rate business. They have been performing the services on my last two Lexuses and have always done an excellent job. More

by dmuha
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sammy Libraty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Dmuha, it is our pleasure to assist you. Thank you from all of us here at Lexus of Pembroke Pines!

September 30, 2022

From the sales side with Tom to the service side they have been very professional and helpful More

by VIVBECK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Pembroke Pines responded

Thanks so much for the great feedback for Tom and the Lexus of the Pembroke Pines team! We are grateful for your five stars. See you next time!

September 30, 2022

Excellent staff and knowledge how to deal with customers. Richard was excellent in showing and explaining the different types of cars and features to me (first time purchasing a Lexus). Boris was excellen More

by MAUREENSWEET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Pembroke Pines responded

Maureen, thank you for the great review! We are thrilled to hear that Richard and Boris delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

September 30, 2022

Patrick was great and Lexus of Pembroke Pines is great customer friendly dealership. I enjoy my experience. More

by Darrenfl1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review, Darren! We are thrilled to hear that you had a successful purchase experience working with Patrick and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

Oct 02, 2022 -

Darrenfl1 responded

I live in Tampa and Lexus of Wesley Chapel that is 15 minutes from my home but with friendly service I received from Patrick and Moez I would rather drive 300 miles and always come to Lexus of Pembroke Pines very friendly great service. Thank you

September 30, 2022

Valentina is by far the best direct sales rep for the dealership I have worked with. I have bought a few GX and LS (96k) faports off the showroom floor at Nalley lexus Roswell. The experience w your d More

by LONGCH03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalid Dahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Lusane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that Valentina delivered such a successful purchase experience. Drive safely, and we hope to see you back again at Lexus of Pembroke Pines!

September 29, 2022

Long waiting time for an oil change and tire rotation. Also, they still haven’t fixed my broken AC clip vent. More

by MOCHOA_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
Oct 03, 2022 -

Lexus of Pembroke Pines responded

Thanks for sharing. I am sorry about the long wait for your service and that there is an outstanding issue with your vehicle. Please reach out to me at your convenience so I can help. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

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