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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,768 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,768 reviews

November 05, 2025

I am not really satisfied with the service . The cap of the side lever of the chair is missing . There was a plastic piece on the floor in front of the seat I don't know where it belongs. Please More

by Mudarris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2025

Jeremy Rivera always makes Service easy and pleasant. Always ahead of the game took care of the service I came in for and also a recall needed to be done. Every time go in feels like home. Thank you. More

by Reinaldo Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of Pembroke Pines responded

Reinaldo, we are thrilled to hear Jeremy always goes above and beyond to make you feel at home here at Lexus of Pembroke Pines. Thank you so much for your kind words and loyal business!

November 05, 2025

Although I did not purchase a vehicle right now, Alon was very attentive with providing info and trying to get my business. I decided to keep my current Lexus. I will go back to them when I'm ready to purcha More

by MKSALAND
Recommend Dealer
Yes
Employees Worked With
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of Pembroke Pines responded

We’re happy to hear Alon was helpful and attentive! We look forward to assisting you with a purchase in the future. Thank you for choosing Lexus of Pembroke Pines!

November 05, 2025

Very patient kind and helpful. His service was exceptional and was able to find me the best car at the best price highly recommended. More

by chichierw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of Pembroke Pines responded

We're so pleased to hear this thoughtful feedback! Thank you from all of us at Lexus of Pembroke Pines!

November 05, 2025

Erik has the best customer service skills. He made my transaction better. I would recommend him to anyone looking for a Lexus purchase More

by hcastro123
Recommend Dealer
Yes
Employees Worked With
Erik Estrella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for the fantastic review! We're glad Erik provided such excellent service. We appreciate your recommendation and look forward to seeing you again at Lexus of Pembroke Pines.

November 05, 2025

Nice car. However, my salesman Freddie did not give me enough needed information about the 2025 car ( answering my questions by saying it's like the 2018 Lex More

by bamlevine59
Recommend Dealer
No
Employees Worked With
Fred Carey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2025 -

Lexus of Pembroke Pines responded

I'm glad you like the car, but I'm sorry that the information provided during your visit didn't meet your expectations. It sounds like there was some confusion regarding your purchase, and we want to ensure you feel informed. Please reach out for further clarification. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

November 05, 2025

Best car buying experience in a very long time! ! A few hours and done! Took time to go over a bunch of features either me! More

by DAVAELLIOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your feedback about your experience with our team! We hope you love your new ride, and we look forward to seeing you again at Lexus of Pembroke Pines.

November 04, 2025

Purchasing my new Lexus was hands-down the smoothest, most enjoyable car-buying experience I’ve ever had. From start to finish, the process was seamless, efficient, and genuinely delightful. The manag More

by jmunoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Font Rodriguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Lexus of Pembroke Pines responded

Congratulations on your new Lexus! We're delighted to hear that Richard and the team made your experience smooth and enjoyable. Thank you for choosing Lexus of Pembroke Pines, and we look forward to serving you for years to come!

November 04, 2025

Great salesman, really helped me find exactly what I wanted in a car and made the process simple and quick. More

by carlafreire2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2025 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience with our team at Lexus of Pembroke Pines! We're happy to have helped you find the perfect car.

November 04, 2025

I came in here with a bit of a tricky situation and Luis Morales and Moaz made it happen for me. Luis was attentive, understanding, knowledgeable, and tried his absolute best to help me. He and Moaz took ca More

by basha.mariam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Morales
Nov 05, 2025 -

Lexus of Pembroke Pines responded

Congratulations on your new Lexus! We are so glad Luis and Moaz could help you out of a tricky situation. Thank you for choosing Lexus of Pembroke Pines and for sharing your awesome feedback!

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