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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
17,998 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,998 reviews

August 17, 2022

Efrain was everything a salesman should be! Great service, amazing customer service and made sure everything I wanted was fulfilled. Lexus of Pembroke Pines is the only place I will purchase ca More

by Alexandra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

We will certainly let Efrain know how much you appreciated all of his help. Thanks so much for taking the time to recommend Lexus of Pembroke Pines and we look forward to seeing you again next time, Alexandra. Take care!

August 17, 2022

They give great customer service Love it Love it Love it Love it Love it More

by SHAN82798
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvins
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

Thank you for this rave review, we look forward to seeing you again at Lexus of Pembroke Pines!

August 17, 2022

Excellent costumer service! Thank you! Isidro is always going above and beyond for us . Will be back with him More

by GYVALERIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

All of us at Lexus of Pembroke Pines appreciate the time you took to give us your five stars. Isidro will be so pleased to hear how much you appreciated the help. Have a great day!

August 17, 2022

The people was where professionals and friendly. I will recommend them to anyone who wants to buy car. More

by elinalika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
1.0
This rating includes all reviews, with more weight given to recent reviews.
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

Thanks so much for taking the time to recommend Lexus of Pembroke Pines! We're grateful for your kind words and we wish you many safe and happy miles. Take care!

August 17, 2022

Exelente servicio, todofue en el tiempo indicado, pude solucionar mi inconveniente en un corto lapso. More

by CILIADAZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

Gracias por la reseña excelente y por darnos la oportunidad de ayudarle! Esperamos verle por la próxima. Un saludo! - el equipo de Lexus of Pembroke Pines

August 16, 2022

Andres in service saw me come in and came up to me found out the problem and took excellent care of me. His care and professionalism was on point. More

by apjonesnesbitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
Other Employees : Andres G.
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Aug 16, 2022 -

Lexus of Pembroke Pines responded

Andres will be so happy to receive this lovely compliment on his caring and professional demeanor. Thank you from all of us at Lexus of Pembroke Pines!

August 16, 2022

Fast service and professional as well. I like getting a text that my car was ready. More

by ROPAVIEJA25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres
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Aug 16, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back again down the road!

August 16, 2022

It was different, I’m use to a more personal contact with the service write. I felt like I was just a number. More

by LESLIEZELEDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam technology department five stars
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Aug 17, 2022 -

Lexus of Pembroke Pines responded

Leslie, this feedback is concerning to receive. We strive to deliver an accommodating service experience for our guests, and it is disappointing that we left the wrong impression. I apologize for the way you were treated during your visit and would appreciate the chance to speak with you directly to see what more I can do to make things right. If you are willing, please feel free to reach out. Best, Osiris Barcelo - Service Manager - (954) 443-2332

August 16, 2022

Excellent buying experience. Everyone was very nice and I would highly recommend this dealership to anyone. More

by VILAMARK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yomar Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Lexus of Pembroke Pines responded

Thank you for sharing your excellent purchasing experience with Lexus of Pembroke Pines! We hope you have a fabulous day.

August 16, 2022

Richard Monavis easy to work with and always helpful. Frank Marsala also a nice guy and both customer friendly. Dealership clean and employees helpful More

by pspideron
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Lexus of Pembroke Pines responded

Thanks for supporting Lexus of Pembroke Pines with a stellar review! Richard and Frank will definitely appreciate the shout-out. Drive safely, and we look forward to seeing you again next time!

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