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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.5
8,504 Reviews
Call Service Center (954) 443-2020

8,504 Reviews of Lexus of Pembroke Pines - Service Center

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December 05, 2021

Andre takes care of me everytime. I only come here because I know I will be well taken care of! More

by ZECCA2408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

I delights us to see that Andre's service has earned your business! Thanks for your continued support of Lexus of Pembroke Pines!

December 05, 2021

Always efficient and fair. Kept me well informed. Andre R is a pleasure to work eith More

by DLTMESQ
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with Andre and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 04, 2021

Jose is the best and is always professional and helpful. Great service. Thank you for everything! More

by mluu0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

It is great to hear that Jose was professional and helpful. Thank you for this excellent review of Lexus of Pembroke Pines!

December 04, 2021

Thorough, knowledgable, timely, and friendly service. Everyone you interact with has a sincere, helpful attitude. More

by HOLLINGER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Ayash
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are happy to hear that you found the right vehicle working with the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

December 04, 2021

Amazing service from Gustavo!!! He greeted me with a smile and kept communication with me all the time. More

by DUQUELIANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

Thank you for the great review! We appreciate your business and are thrilled to hear that Gustavo was able to get the job done. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

December 04, 2021

Thanks Andre & his team! Fast service and loaner was available to be able to complete my tasks More

by rcoffy12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Rust I believe
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

It's terrific to hear you were well accommodated by Andre and the Lexus of Pembroke Pines team while we efficiently completed your service. We're grateful that you took a moment to share some positive feedback with us, and we hope we'll see you back again down the road!

December 04, 2021

Too long of a wait for an oil change. Over a 2 hours wait to get my oil changed. More

by Jermaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerry
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Dec 20, 2021 -

Lexus of Pembroke Pines responded

It's always hard to receive negative feedback, but I appreciate you posting about your experience. We'd like the chance to make things right. If you're interested in my help, would you please give me a call? Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

December 04, 2021

Melissa is an excellent service representative and always helpful. She goes above and beyond for her customers. More

by lisaswickle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa in service
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Dec 06, 2021 -

Lexus of Pembroke Pines responded

Lisa, thank you for the great review! We appreciate your business and are happy to hear that Melissa went the extra mile to assist with your vehicle. Drive safely, and we hope to see you back at Lexus of Pembroke Pines!

December 03, 2021

Great service. Very attenuative. Erickson ensured that all our questions were addressed, and that the car was ready in a timely manner More

by MARCOE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erickson
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Dec 03, 2021 -

Lexus of Pembroke Pines responded

We're always happy to answer any questions that come up during service so our guests can feel confident in the work we're performing. We're glad Erickson and our team's efficiency impressed you, and the Lexus of Pembroke Pines team hopes to see you back again down the road!

December 03, 2021

Love them! 5 time we purchase our vehicle here. Love everything about this dealer and the personal. More

by NFRENCHIE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Monivis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Whitney, Mohammed I Yousuff
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Dec 03, 2021 -

Lexus of Pembroke Pines responded

It is truly great to hear that you had a wonderful purchasing experience. The entire Lexus of Pembroke Pines team appreciates this review.

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