Lexus of Pembroke Pines - Service Center

Friendly, courteous staff. Andre Rust is an awesome Advisor that my family and I’ve had the pleasure of working with over the years. Thanks Advisor that my family and I’ve had the pleasure of working with over the years. Thanks More

They undid the child safety seat and did not put it back.that was the reason why I could not give a five star rating. back.that was the reason why I could not give a five star rating. More

Disappointed in my service guy Carlos, he stated that he would call when the car was ready. It took 2 calls and 2 text 2 days later to get my car. Dropped it off Monday at 1pm after my 4th attempt in reachi would call when the car was ready. It took 2 calls and 2 text 2 days later to get my car. Dropped it off Monday at 1pm after my 4th attempt in reaching him, he casually stated that the car has been ready with no apology. On the other hand the car was clean and everyone else was courteous More

John is the reason I drive from Boca to Lexus of Pembroke Pines! He's been my guy for over 15 years and is trusted. Pines! He's been my guy for over 15 years and is trusted. More

Lexus of Pembroke Pines is a very clean well organized will run awesome establishment where they put the customers first and when you bring the car in for service it’s very quickly done get your car video will run awesome establishment where they put the customers first and when you bring the car in for service it’s very quickly done get your car video your car take your car away call you or text you as soon as it’s ready sometimes they give you a loaner car like I got which was great I got to leave and come back Lexus of Pembroke Pines there’s no better Lexus dealership in Florida. More

John is as friendly and easy to understand. John even check to make sure there is no recall on my vehicle that show care about my vehicle. Finished my service in timely manner. check to make sure there is no recall on my vehicle that show care about my vehicle. Finished my service in timely manner. More

It is a pleasure to visit the services center , my counselor John is excellent.I recommend it whenever I can.I am happy with services counselor John is excellent.I recommend it whenever I can.I am happy with services More

Professional Courtesy. Staff observed with Smiling faces, Respectful with excellent Verbal Communication. I was provide with a courtesy car. Jeremy at deliver explain all service was done. I requested the c Respectful with excellent Verbal Communication. I was provide with a courtesy car. Jeremy at deliver explain all service was done. I requested the car to be test drive after the fuel pump was replace..this was done. Excellent delivery for service and picking up car. More

I received great service. The Covid issue was dealt with in a professional and safe manner. My issue was resolved expeditiously. The administrative and operational staff were friendly and polite. in a professional and safe manner. My issue was resolved expeditiously. The administrative and operational staff were friendly and polite. More

Service went smooth . They provided me with a loaner and communicate with me by text letting me know once the car was almost ready for pick up. Truly have no complaints. Thank you Lexus of Pembroke Pines fo communicate with me by text letting me know once the car was almost ready for pick up. Truly have no complaints. Thank you Lexus of Pembroke Pines for your great Service. More