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Lexus of Pembroke Pines - Service Center
Pembroke Pines, FL
8,495 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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8,495 Reviews of Lexus of Pembroke Pines - Service Center
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March 15, 2020
Thank you Jeremy for excellent and quick service as usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. usual. My car was checked, serviced and washed after. Everything took as predicted, one hour. Very polite and highly professional. More
by APTIVA90
Verified CustomerEmployees Worked With
March 15, 2020
The service department is the best! Carlos always takes great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! great care of my SUV needs. Very professional and fast service. I feel confident that my SUV will be well taken care of! More
by Cathy
Employees Worked With
Carlos Perez
March 15, 2020
The service advisor greeted me professionally and with a great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overa great smile. Excellent service, answered all my questions promptly. At the time my car was ready, he explained all worked done inside my car. Overall satisfied! More
by mets#26
Employees Worked With
March 15, 2020
Service department manager needs a refresher course on customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. customer service. Left a couple messages for the manager to call me back. I am still waiting for a return phone call. More
by Felix M Vasquez
Employees Worked With
Other Employees :
Maggie Marinova
March 14, 2020
Everything was perfect except one thing: they didn’t wash the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car the car. They checked everything. It was done less than one hour. I hope that next time they will not forget to wash the car More
by Dmitry
March 14, 2020
best people best service I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. I have using this service center to maintain my cars over ten years. They always keep the high standard lever . The waiting area is clean with Wifi. You will enjoy it if you do not have loaner car. More
by CLAIREACME
Employees Worked With
Andre Rust
March 13, 2020
My service guy, Carlos, was fabulous.However they did not clean my car. They gave it back to me dirty and I expected better! They should have washed and vacuumed my car. clean my car. They gave it back to me dirty and I expected better! They should have washed and vacuumed my car. More
by OLGAESPINOSA
Employees Worked With
March 13, 2020
Terrible experience. Waited 35 minutes for the service person to show up. Spoke to supervisor to no avail. Finally got assistance. Car returned dirty greasy person to show up. Spoke to supervisor to no avail. Finally got assistance. Car returned dirty greasy More
by lewis33024
Employees Worked With
Don’t remember his name he never showed up
March 13, 2020
Carlos provides exceptional service on my recent visit! He was attentive and kept me apprised of each step. In addition he secured a discount for me. He was attentive and kept me apprised of each step. In addition he secured a discount for me. More
by Larapenn
Employees Worked With
Carlos
March 13, 2020
Carlos Perez was awesome. He was attentive to the problem I presented with. He explained the process and the duration of my wait time. Great employee. problem I presented with. He explained the process and the duration of my wait time. Great employee. More
by MIGITBABE
Employees Worked With
