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Lexus of Sacramento
Sacramento, CA
3,015 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,015 reviews
May 24, 2023
Raj, the sales person was excellent. Very responsive to every request to verify the condition of the pre-owned car. Excellent price compared to comparable cars at other dealers. Pleasu Very responsive to every request to verify the condition of the pre-owned car. Excellent price compared to comparable cars at other dealers. Pleasure doing business with Lexus of Sacramento. More
by Dinopapa
Employees Worked With
Raj
May 23, 2023
Robert Mercado from the Internet Sales was very helpful and professional. He responded to any enquiries very promptly. Fast and efficient service. Thanks Robert and lexus of sac. and professional. He responded to any enquiries very promptly. Fast and efficient service. Thanks Robert and lexus of sac. More
by PS123
Employees Worked With
Robert Mercado
May 11, 2023
Service rep (Eric) was accomodating and respectful, did not feel uptight at all. The amenities and waiting area was clean and spacious. Overall, good experience for the first time service visit, would come not feel uptight at all. The amenities and waiting area was clean and spacious. Overall, good experience for the first time service visit, would come back again. More
by Z
Employees Worked With
ERIC PANTOJA
April 22, 2023
Eric as always taken excellent care of me and my car. I have always been extremely grateful for Eric as he has gone above and beyond from my first service appointment up to my 40,000 mile service on Frid I have always been extremely grateful for Eric as he has gone above and beyond from my first service appointment up to my 40,000 mile service on Friday. More
by edatcook
Employees Worked With
Eric
April 18, 2023
I went in for service on March 31 and had great service as always firm Christina Carlson. as always firm Christina Carlson. More
by MC
Employees Worked With
April 15, 2023
Honest, trustworthy. Service personnel are friendly, and easy to communicate with. The customer is always apprised of progress and/or problems if they occur. We’re very s Service personnel are friendly, and easy to communicate with. The customer is always apprised of progress and/or problems if they occur. We’re very satisfied with the quality of their work! More
by Sjennings35
Employees Worked With
April 14, 2023
Service advisor, Tracy Cach, was excellent! Provided info on status of work being done in a timely manner. Work on car was completed as promised! All systems “Go”. Thanks Tracy! Provided info on status of work being done in a timely manner. Work on car was completed as promised! All systems “Go”. Thanks Tracy! More
by Sjennings35
Employees Worked With
April 13, 2023
The car purchase process was quick and easy. Razvan my sales guy was very helpful and easy to work with. Kevin my finance guy also worked with me to get my services I needed and paper work done Razvan my sales guy was very helpful and easy to work with. Kevin my finance guy also worked with me to get my services I needed and paper work done quickly. More
by svclee
April 11, 2023
Nice professional people, clean dealership, solid inventory. Would do business again with this dealership when the time comes. inventory. Would do business again with this dealership when the time comes. More
by fernandezjared80
