Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,011 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,011 reviews
July 22, 2021
Too pricey for a 20,000 mile check ($379). Will be going to a local Lexus certified mechanic from now on.Yes, I was made aware of the price at sing in, but I had to have a recall repaired and I drove 65 mil to a local Lexus certified mechanic from now on.Yes, I was made aware of the price at sing in, but I had to have a recall repaired and I drove 65 miles from my home, so I agreed to the price. Upon picking up my car I was told that I needed 4 new tires, and the warranty would not cover them. That is ridiculous, the car had 18,800 miles on it. On the way home I stopped at the tire shop I used several times before. They said I did not need them, to come back in 6 months for another check. I am a 73 yo woman, not exactly an off-road 4 wheeler, though I live in the mountains, and drive mountain roads. I would think brakes would wear out faster then tires. More
by APALACIO1211
Verified CustomerEmployees Worked With
Brandy Joseph
July 22, 2021
Great place to service your vehicle. The staff is always very friendly. They make it easy to service your vehicle and try to make convenient. very friendly. They make it easy to service your vehicle and try to make convenient. More
by Bryon Burdette
July 22, 2021
I have be very had a negative experience when I have had my car serviced at Lexus of Sacramento. Brandy is a true professional who always keeps me informed as things progress or needs change while my car is my car serviced at Lexus of Sacramento. Brandy is a true professional who always keeps me informed as things progress or needs change while my car is in their care. More
by WINE4TARA
Employees Worked With
Brandy Joseph
July 21, 2021
I took my car to the dealership on tow truck. My service manager Eric told me the repair work needed and gave me a quote . The service was done the second day manager Eric told me the repair work needed and gave me a quote . The service was done the second day More
by PRASADSUVA
Employees Worked With
Eric Foltz
July 20, 2021
Start to finish the service was excellent. Carlos reserved the car for test drive and we were convinced it was right car for us to purchase. We will reach out to Carlos when we need another car some reserved the car for test drive and we were convinced it was right car for us to purchase. We will reach out to Carlos when we need another car sometime in the future. More
by rog.hernandez2
July 20, 2021
Very pleased with Bryon Burdette, nice guy and very knowledgeable and easy to work with, he is a winner you better hang on to him... AL Ferreira knowledgeable and easy to work with, he is a winner you better hang on to him... AL Ferreira More
by SHOOTINGH@aol.com
Employees Worked With
July 20, 2021
They have always been very customer oriented and helpful and courteous. Mike has especially great at doing his job. He has gone to bat for me in the past when a warranty issue came up. and courteous. Mike has especially great at doing his job. He has gone to bat for me in the past when a warranty issue came up. More
by LGROUTSONG
Employees Worked With
Mike Huttleston
July 19, 2021
Service at Lexus of Sacramento was excellent! I can always count in personalized service listening to my questions and making sure I was satisfied when my car was ready. Thank you! always count in personalized service listening to my questions and making sure I was satisfied when my car was ready. Thank you! More
by VIRGINIAINSAC
Employees Worked With
July 18, 2021
I was so humbled to say it was really a great exprience to purchase a car from lexus. I also greatly appreciate the person who assisted me and my wife and he truly deserves to get credits because he went b to purchase a car from lexus. I also greatly appreciate the person who assisted me and my wife and he truly deserves to get credits because he went beyond my expectation as a clieny or customer. Thank you once again for giving opportunity to get car from lexus More
by ANNAAGNO.USAF
July 16, 2021
Amazing no complaints amazing staff highly recommend to anyone interested in a Lexus. No pressure treated me like family. Will be telling all my friends and family. anyone interested in a Lexus. No pressure treated me like family. Will be telling all my friends and family. More
by IZEASPEER
