Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Sacramento
Sacramento, CA
3,010 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,010 reviews
June 22, 2021
Follow up to a previous review where I had a issue with financing my 300NX. After I brought the matter up with the GM Christian Simon he understood my concerns and rectified the issue quickly. I am happy w financing my 300NX. After I brought the matter up with the GM Christian Simon he understood my concerns and rectified the issue quickly. I am happy with the result! Gregg M More
by GREGG
Employees Worked With
Oscar Sedighi
June 22, 2021
Kent was wonderful and very helpful!! I appreciated all of his help and professionalism:) of his help and professionalism:) More
by LORLA70
Verified CustomerJune 20, 2021
Robert was very helpful and guided me through everything I needed to know. He was very patient and kind and made my first purchase a success! Thank you! I needed to know. He was very patient and kind and made my first purchase a success! Thank you! More
by Rosado.steven31
Employees Worked With
June 20, 2021
This is the first car we have bought off of Lexus Sacramento. The process is always fair and no pressure. We received one estimate and then decided to trade it in. High recommended. We had Robert fro Sacramento. The process is always fair and no pressure. We received one estimate and then decided to trade it in. High recommended. We had Robert from sales department, he was very friendly, professional and helpful. The finance team was very patient, professional and gave us many options. Thank you so much and keep it up. More
by Sothoan.so
June 18, 2021
Robert helped my family get a great deal on the 2021 Lexus ES 300h. He is clear and concise. He took our offer, got approval and actually gave us the best price in the state. Wow. Lexus ES 300h. He is clear and concise. He took our offer, got approval and actually gave us the best price in the state. Wow. More
by Hybridheaven
Employees Worked With
June 17, 2021
I had a great experience and was pleased with the customer service that I received. I started my car shopping process at a different Lexus location and was impressed with the vehicle but disappointed customer service that I received. I started my car shopping process at a different Lexus location and was impressed with the vehicle but disappointed in the sales service. I was very pleased to find that the poor service was not a reflection of Lexus in general but just that store. The guys a Sacramento restored my faith! More
by TKERNSRRVH
June 17, 2021
I had a great experience and was pleased with the customer service that I received. I started my car shopping process at a different Lexus location and liked the car but was disappointed in the sales customer service that I received. I started my car shopping process at a different Lexus location and liked the car but was disappointed in the sales person. Oscar Sedighi and Christian Simon the GM were very helpful and a pleasure to work with. More
by PINOCCI
Employees Worked With
Oscar Sedighi
June 17, 2021
Christina Carson is awesome….a tribute to your dealership and your brand…it is amazing how one person can have so much knowledge regarding a vehicle… and your brand…it is amazing how one person can have so much knowledge regarding a vehicle… More
by larry011
Employees Worked With
June 16, 2021
Outstanding service is the rule at this Lexus of Sacramento even during renovation (this is the second one I have experienced). I have been servicing my Lexus vehicles since 1993. Service representa Sacramento even during renovation (this is the second one I have experienced). I have been servicing my Lexus vehicles since 1993. Service representative Nick Cruz has been super helpful taking over for Jeff Dyke. More
by MADIAZ
Employees Worked With
