Lexus of Sacramento

After a horrible experience with another Lexus dealer- working w Lexus Sacramento has been refreshing. Carlos was honestly and professional. Unlike the other delearship, he honored his word and quotes he working w Lexus Sacramento has been refreshing. Carlos was honestly and professional. Unlike the other delearship, he honored his word and quotes he gave us over email. More

Bryon helped us get our new NX 300. He was very friendly and knowledgeable about the car and the business. I didn't feel pressured and working out a deal was about as pleasant as you could expect. Would d and knowledgeable about the car and the business. I didn't feel pressured and working out a deal was about as pleasant as you could expect. Would definitely be happy to work with Bryon again in the future. More

Everything is very good, your Customer Service staff is very friendly. This is the first time I came here for my car’s maintenance . Thank you very much. very friendly. This is the first time I came here for my car’s maintenance . Thank you very much. More

Very easy to work with. I applied online and by the time I showed up to the dealership they had the car and all the paperwork ready to go. I showed up to the dealership they had the car and all the paperwork ready to go. More

I don't like to sit around and I understand things take time but I felt like I was there for too long. I wanted to use my pre-approved loan from my bank but it took "too long" so we used the recommend bank time but I felt like I was there for too long. I wanted to use my pre-approved loan from my bank but it took "too long" so we used the recommend bank for the loan with the same rate. Over all, staff was really nice and knowledgeable. More

Service was fine. Prices are outrageous. They’re in temporary facilities while the dealership is being renovated. Very uncomfortable and dirty waiting areas for service customers. I was told it will b temporary facilities while the dealership is being renovated. Very uncomfortable and dirty waiting areas for service customers. I was told it will be like this for a year or more. More

Robert Escobosa was very knowledgeable and professional. The only issue was that he seemed a bit rushed and did not go over details in the way that I usually would prefer. I know that he tried to make the The only issue was that he seemed a bit rushed and did not go over details in the way that I usually would prefer. I know that he tried to make the decision easier for me, and perhaps this is why he seemed to gloss over details which he didn't think were important. Otherwise, it was a good experience overall. More

Each time I come to Lexus of Sacramento I receive Prompt and professional service. I appreciate that I can wait for my vehicle if needed and not need to spend a whole day. and professional service. I appreciate that I can wait for my vehicle if needed and not need to spend a whole day. More

My experience was horrible. The dishonest parts person wouldn’t own up to his mistake. I am thankful for Eric who at least tried to make the situation better. wouldn’t own up to his mistake. I am thankful for Eric who at least tried to make the situation better. More

Knowledgeable sales team. Process was relatively quick contacting my credit union for the loan. All in all a good experience. Not flexible on price however according to the sales person contacting my credit union for the loan. All in all a good experience. Not flexible on price however according to the sales person More