Lexus of Sacramento

I bought a 2021 Lexus LC 500. All staff were excellent. As one of his first sales, Angel did a great job. Thank you very much. As one of his first sales, Angel did a great job. Thank you very much. More

It was a good experience, it wasn’t as long like previous times I have walk in a dealer to purchase a car. Salesman was honest and knew his job. Quick and easy. times I have walk in a dealer to purchase a car. Salesman was honest and knew his job. Quick and easy. More

Lexus provided outstanding service, assistance and delivery of my new Lexus. Carlos Cave was very professional and a superb salesperson. Kevin was so efficient & expedient. delivery of my new Lexus. Carlos Cave was very professional and a superb salesperson. Kevin was so efficient & expedient. More

I purchased my first Lexus about 20 years ago and have always been impressed with the customer care I have received from Mike Huttleston. He always does everything he can to accommodate my requests and, always been impressed with the customer care I have received from Mike Huttleston. He always does everything he can to accommodate my requests and, clearly, knows the product. More

Mike Huddleston was great, as usual. I was very disappointed that the extended warranty had expired—I thought it was 100,000 miles and not time. But, I know Mike tried. I’m very pleased with him disappointed that the extended warranty had expired—I thought it was 100,000 miles and not time. But, I know Mike tried. I’m very pleased with him and the service he provides. More

I realize that the staff is working under adverse conditions during the remodeling,but this was dikffikcult for us when we were told that the battery would not be available till July. Surprisingly, conditions during the remodeling,but this was dikffikcult for us when we were told that the battery would not be available till July. Surprisingly, it came in that same week. Everything else was fine. More

I was treated with excellence and I’m in love with my purchase. I was fortunate to seek my car online which hadn’t arrived yet to the dealership, secure the car while it was still en route, and have it p purchase. I was fortunate to seek my car online which hadn’t arrived yet to the dealership, secure the car while it was still en route, and have it polished and ready for me as promised the day after it touched down to Sacramento Lexus with no hiccups. Thank you so much Sacramento Lexus! More

The only problem I had was the confusion about where to go since the main office was closed. Also, someone who previously had the loaner car prior to me smoked in the vehicle. I didn’t smell it right away go since the main office was closed. Also, someone who previously had the loaner car prior to me smoked in the vehicle. I didn’t smell it right away but one inside with the a/c on the smell was horrible and I’m allergic to cigarette smoke. Also, I did not have 15k miles in my car and I told the service people that prior to coming in, so the advisor wrote on my paperwork that the customer requested the 15k service and I did nothing request it. More

We came in to complain about lug nuts being loose after our tires were rotated. We lost one lug nut, and on every other wheel, there was one lug nut that was only hand tightened. In addition, there were m our tires were rotated. We lost one lug nut, and on every other wheel, there was one lug nut that was only hand tightened. In addition, there were marks on one wheel where the person who was supposed to tighten the lug nuts, had just jammed it in marring the wheel. This was a safety issue and my husband was NOT happy. Mike Huddlestone has always helped us and did so on this last issue. So it has been resolved. We have owned our Lexus for 13 years and have been happy with it and the service at Sacramento Lexus. I’m certain the tire man will receive the training he needs. More