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Lexus of Sacramento
Sacramento, CA
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,009 reviews
May 20, 2021
I have been looking for a used certified Lexus ES 350 with low mileage since the beginning of the year! I did find my dream car at your dealership! Ernest and your finance manager, sorry I can’t remember with low mileage since the beginning of the year! I did find my dream car at your dealership! Ernest and your finance manager, sorry I can’t remember his name made my day! Awesome service without any pressure. More
by BIRGITKARL
Verified Customer
May 20, 2021
Replacement of rear Brembo brakes on my GSF was done on time and done correctly. Mike Huttleston did a great job informing me the time that will be done and made sure everything was done. time and done correctly. Mike Huttleston did a great job informing me the time that will be done and made sure everything was done. More
by ct4mn
Employees Worked With
Mike Huttleston
May 19, 2021
Lexus of Sacramento did outstanding under the circumstances of reconstruction. Carlos Cave did a wonderful job at accommodating all of my needs. The whole process was seamless !! circumstances of reconstruction. Carlos Cave did a wonderful job at accommodating all of my needs. The whole process was seamless !! More
by DOCSHOWS
May 19, 2021
David Toves provided great customer service!! He was polite, patient and answered all of my questions. Buying a car from Lexus dealership was the best experience I’ve ever received from the purchase of polite, patient and answered all of my questions. Buying a car from Lexus dealership was the best experience I’ve ever received from the purchase of a new vehicle. More
by CHASEMYLES70
Employees Worked With
David J. Toves, Eric Wilson
May 18, 2021
Tracey Cash is always professional, courtesy, knowledgeable, and a pleasure to work with. If I can't get Tracey Cash, I will reschedule until she us available. The service department technicians knowledgeable, and a pleasure to work with. If I can't get Tracey Cash, I will reschedule until she us available. The service department technicians do a great job, as well as the individuals that wash/clean the car after service. Thank you! More
by NPOC60
Employees Worked With
May 17, 2021
I knew there was construction on the property, but that did not affect in anyway your customer service. I think that was impressive. I compared your service with what l get from Toyora, you were Super. did not affect in anyway your customer service. I think that was impressive. I compared your service with what l get from Toyora, you were Super. More
by SC_EKWURU
Employees Worked With
May 17, 2021
I brought my Lexus 350!Rx for a regular scheduled maintenance and Christine my service advisor is always so pleasant.I always drop my car off and leave and get it back when promised.Car wash is a bon maintenance and Christine my service advisor is always so pleasant.I always drop my car off and leave and get it back when promised.Car wash is a bonus. Thank you ! More
by KEL2000
Employees Worked With
May 17, 2021
Lexus of Sacramento doing great under the circumstances of reconstruction of the dealership. Keep being sensitive to the needs of your customers also your employees. of reconstruction of the dealership. Keep being sensitive to the needs of your customers also your employees. More
by WOODS7773
May 17, 2021
Other than the construction and restroom that was available for use, the staff was friendly and great!! They accommodated us very well and explained things thoroughly available for use, the staff was friendly and great!! They accommodated us very well and explained things thoroughly More
by Darline
May 16, 2021
The internet salesman Carlos Cave provided quick and thorough answers and videos to respond to our questions for purchasing sight unseen out of state delivery. thorough answers and videos to respond to our questions for purchasing sight unseen out of state delivery. More
by RWLGCOVERT
Employees Worked With
