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Lexus of Sacramento
Sacramento, CA
3,009 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,009 reviews
May 16, 2021
Ernest did a good job. The purchase was efficient. I was disappointed that I did not get a call back that was promised, but Ernest took care of this for me. disappointed that I did not get a call back that was promised, but Ernest took care of this for me. More
by C.BAUER
Verified Customer
May 14, 2021
My first purchase from the Lexus dealer, I shopped around to all luxury dealers and took a long drive to Lexus of Sacramento. My sales guy was Carlos and he was awesome and so was the Lexus staff. I was sati to all luxury dealers and took a long drive to Lexus of Sacramento. My sales guy was Carlos and he was awesome and so was the Lexus staff. I was satisfied with my CPO purchase. More
by Lynne M.
May 14, 2021
My first purchase from Lexus of Sacramento and it was a fantastic experience. My sales guy, Robert Escobosa, was professional, courteous, knowledgable, and made the car buying experience a pleasant one. I' fantastic experience. My sales guy, Robert Escobosa, was professional, courteous, knowledgable, and made the car buying experience a pleasant one. I'm extremely happy with this purchase and for choosing Lexus of Sacramento as my dealer of choice! Kevin Morrill in finance was also a pleasure to work with. More
by MP
May 14, 2021
Great service has been the hallmark of my 30 plus experience with Lexus and this dealership. The cars themselves, in addition to be a joy to drive and a magnet for other drivers envy have been remar experience with Lexus and this dealership. The cars themselves, in addition to be a joy to drive and a magnet for other drivers envy have been remarkably problem free at their core. More
by FGWASHINGTON
Employees Worked With
Mike Huddleston, Ernie Wassersleben, Eric Wilson
May 12, 2021
I was able to get in quickly. Was greeted at my car as soon as I arrived. Tracy took good care of me. Genesis was friendly and made us smile. soon as I arrived. Tracy took good care of me. Genesis was friendly and made us smile. More
by NAOMIFLETCHER39
May 12, 2021
Best care for my car. Always letting me know what needs to be done. Very friendly. Makes my appointments that works for me and will inform me how long it will take. to be done. Very friendly. Makes my appointments that works for me and will inform me how long it will take. More
by PNORTHEIMER01
Employees Worked With
Brandy Joseph
May 12, 2021
As always great service!!!! The interactions with each staff member is always exceptional. The staff go out of their way. Christina Carson is always extremely helpful. She answers all of my questions and staff member is always exceptional. The staff go out of their way. Christina Carson is always extremely helpful. She answers all of my questions and lets me know what to expect. She keeps us informed every step of the way. More
by TERESA.REYNAGA
Employees Worked With
May 11, 2021
Everyone I dealt with was very helpful and professional. Kyle was super to work with. I Will definitely be buying another car from Lexus of Sacramento. Kyle was super to work with. I Will definitely be buying another car from Lexus of Sacramento. More
by JAMESEVANGELO
May 11, 2021
Professional, polite and courteous! Someone had keyed scratches on the hood of the car. The team was able to buff most of scratches%! I was most appreciative. scratches on the hood of the car. The team was able to buff most of scratches%! I was most appreciative. More
by DARRYLWHITE
Employees Worked With
Don’t remember his name.
May 11, 2021
I am on my third Lexus from this dealership; and Everything has been wonderful. Staff has been great and timely. Even the new waiting area is very good. Everything has been wonderful. Staff has been great and timely. Even the new waiting area is very good. More
by FRANKTANAKA02
Employees Worked With
Eric Foltz
