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Lexus of Sacramento
Sacramento, CA
3,013 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,013 reviews
March 14, 2021
I visited for a scheduled maintenance on a busy work day and shared with Mr. Pantoja that I had a meeting to attend and wondered if I would be finished early enough to arrive on time. He was confident that and shared with Mr. Pantoja that I had a meeting to attend and wondered if I would be finished early enough to arrive on time. He was confident that the service would be completed but there might not be enough time to wash my car. He under promised and over delivered! My car was clean and running like a dream. Thanks so much. More
by CLAWSON35
Verified CustomerEmployees Worked With
Eric Foltz
March 12, 2021
Good service... I would recommend this place to everyone .... mr Carlos was very nice and cooperative .... also mr Kevin Keon’s service was very great .... mr Carlos was very nice and cooperative .... also mr Kevin Keon’s service was very great More
by GILLRJ77
March 11, 2021
People in Lexus of Sacramento are awesome. They are very friendly and I will recommend Lexus of Sacramento to my friends and family. Good job friendly and I will recommend Lexus of Sacramento to my friends and family. Good job More
by PEEHBEAR
March 11, 2021
I loved doing business with Lexus of Sacramento. The sales and management personnel were all excellent to work with and made my experience very satisfying! The salesman (Dave Morgan) was professional, k sales and management personnel were all excellent to work with and made my experience very satisfying! The salesman (Dave Morgan) was professional, knowledgeable, honest, and easy to work with. I highly recommend this dealership! More
by CRAIGLJ7
Employees Worked With
Mustafa Rashid, David Morgan
March 11, 2021
It was a pleasure working with Mike Boyd on buying my new car. Not at any time did I feel pressured to make decisions. He was very informative with options available in order for me to make the right choic car. Not at any time did I feel pressured to make decisions. He was very informative with options available in order for me to make the right choice. I love my car. Working with Mike Zinda to complete the financing was a breeze! Thank you both! More
by SCHISOM
March 10, 2021
The Service Department is splendid. Eric is a wonderful, caring manager to us custimers. Brandy is an excellent, knowledgeable, helpful service associate snd always makes sure my work is done correctly. caring manager to us custimers. Brandy is an excellent, knowledgeable, helpful service associate snd always makes sure my work is done correctly. Her coordination skills work to make the entire experience as painless as possible. This is why I am a 5 time Lexus owner. More
by bthalacker
Employees Worked With
Brandy Joseph, Eric Foltz
March 10, 2021
The overall experience was excellent. Current ability to drop off and pick up from the car owners house is a great help. The staff personnel, Erica, was excellent. drop off and pick up from the car owners house is a great help. The staff personnel, Erica, was excellent. More
by RODAN2722
Employees Worked With
Erika -the person who dropped off and picked up the car, was great!, Mike Huttleston
March 10, 2021
I continue to come to Sacto Lexus dealer for the customer service I receive from Christine Carson. She is a good car advisor and if and when I buy a new car, I will shop with her. service I receive from Christine Carson. She is a good car advisor and if and when I buy a new car, I will shop with her. More
by PNABURRELL
Employees Worked With
March 09, 2021
Customer service was prompt, friendly, with virtually no waiting time for a courtesy car. Work done by Service was seamless, clean and done as agreed. waiting time for a courtesy car. Work done by Service was seamless, clean and done as agreed. More
by LMCARLSON2542
Employees Worked With
Brandy Joseph
March 09, 2021
We just received a great deal of RC from Robert. He is professional, knowledgeable, and with a friendly attitude. He made each step easy and pleasant. If you decide to browse cars in Lexus Sacramento, p professional, knowledgeable, and with a friendly attitude. He made each step easy and pleasant. If you decide to browse cars in Lexus Sacramento, please know that Robert Escobosa is your top choice. More
by Jay Liu
Employees Worked With
