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Lexus of Sacramento
Sacramento, CA
3,013 Reviews
Lexus of Sacramento has won the prestigious League of Elite Award from Lexus. This award is presented to the top 60 dealerships that excel at sales, service, and overall ownership support. Our goal is not to win awards but rather to provide our customers with best possible automotive sales and service experience. We strive to make your satisfaction our number one focus with every interaction. We appreciate all the reviews we receive. Even the reviews with a less than a perfect score give us incite on how to improve our business practices. Thank you for your interest in Lexus of Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 7:30 PM
Wednesday 8:30 AM - 7:30 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 7:30 PM
Saturday 9:00 AM - 7:30 PM
Sunday 10:00 AM - 6:30 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 3,013 reviews
February 23, 2021
Kent Owens made the process very easy and most satisfying; he is most efficient and knowledgeable about the RX350 and the dealership. This is my 4th Lexus since 1990 and my best experience yet!! satisfying; he is most efficient and knowledgeable about the RX350 and the dealership. This is my 4th Lexus since 1990 and my best experience yet!! More
by JERRY4235
Verified Customer
February 19, 2021
Shirley and I feel the Sacramento Lexus is a very good place to have our car serviced and a far place to buy a new car. Thank you, Jack & Shirley place to have our car serviced and a far place to buy a new car. Thank you, Jack & Shirley More
by HPJACK
Employees Worked With
Mike Huttleston, Ernie Wassersleben
February 19, 2021
Kent was great to work with and he was very efficient working thru our purchase process. Our new RX350 is the second car that we have purchased from Lexus of Sacramento and I'm sure will not be the last working thru our purchase process. Our new RX350 is the second car that we have purchased from Lexus of Sacramento and I'm sure will not be the last! More
by BRUCEN1
February 17, 2021
I would highly recommend this dealer! Oscar was my sales representative, he was amazing! I also received a great number of assistance from Kevin in finance! They both helped me find/ purchase the perfect ve representative, he was amazing! I also received a great number of assistance from Kevin in finance! They both helped me find/ purchase the perfect vehicle for me! Thank you so much Lexus of Sacramento!! More
by BRIDGETM1990
February 17, 2021
I was very please that they listen to my needs & wants. They were very patient because it took me awhile to pick a car. Great one on one service!!! They were very patient because it took me awhile to pick a car. Great one on one service!!! More
by ABCFAMILY.3
February 17, 2021
I bought a new car and it was an excellent experience. Robert was so helpful and patient. Also I returned to have PermaClear service and that was excellent as usual. Robert was so helpful and patient. Also I returned to have PermaClear service and that was excellent as usual. More
by DanaC
Employees Worked With
February 17, 2021
The purchase of my new RX 350 at Lexus of Sacramento went very smooth and fast. I would recommend Lexus of Sacramento to my friends and family, very smooth and fast. I would recommend Lexus of Sacramento to my friends and family, More
by JKCHING
Employees Worked With
Ernie Wassersleben, Eric Wilson
February 16, 2021
Communication about my vehicle and the plan to fix the issue was poor. I brought my car in to address a sound it was making, even pointed them to the area by describing the issue in detail. I was dismisse issue was poor. I brought my car in to address a sound it was making, even pointed them to the area by describing the issue in detail. I was dismissed and had to repeatedly ask that they address the issue. Zero communication once the issue was found over the weekend. Just an overall negative experience. More
by T.
February 16, 2021
I had the pleasure of.working with Carlos. He was extremely friendly and great to work with. I was offered fair trade in value for my previous vehicle and got a great price on my new vehicle. I woul extremely friendly and great to work with. I was offered fair trade in value for my previous vehicle and got a great price on my new vehicle. I would definitely recommend Lexus of Sacramento to anyone! More
by ANDREW_GEDEON
February 16, 2021
After months of deciding what model we wanted, David After months of deciding what model we wanted, David (salesman) was able to put us into a 2021 250ES F Sport AWD. He was knowledgable, friendly and After months of deciding what model we wanted, David (salesman) was able to put us into a 2021 250ES F Sport AWD. He was knowledgable, friendly and very professional. Couldn't be happier and look forward to our continued relationship with Lexus of Sacramento. More
by calogan1956@yahoo.com
Employees Worked With
Eric Wilson, David Morgan
